Hertz
-
1201 Market St
Philadelphia, PA 19107 - (215) 238-0356
Hours
Chamber Rating
-
Mike Stein
Sep 5th, 2021 -
urtchievemateslor titricibleverielg
They will not honor your reservation - terrible customer service. This company has gone bankrupt in the past, and should have stayed under. Pathetic employees working for a pathetic company
May 31st, 2021 -
Jerome Brown
Good
Oct 12th, 2020 -
Arron Aberman
Clean cars! Very friendly staff .
Aug 6th, 2020 -
J. Bonds
I gave two stars because Sultan (the person at the desk) was very nice! Outside of that the experience wasnt as smooth as other rental experiences, AND I was given a filthy dirty car (not comparable to my luxury vehicle being replaced) and it only had 3/4 tank of gas - it was NOT on full! ALWAYS CHECK THE TANK!!! When I attempted to return in the building to report gas issue, I was rudely approached by a woman citing, You need to give me your keys if you are going back in! I explained I had a rental issue. She retorted, Doesnt matter, I need your keys! Then I asked for a ticket, to prove I had given her the keys. There is a message on the key itself of how much renters would be charged for a replacement. She replied, Do you want to be charged? As in charged a valet fee. I was confused and irritated! I went to tell Sultan of the experience, and was told to go back outside and photograph the gas tank and bring it back. Mind you I was working with an injured ankle so the extended walking was even more frustrating. Sultan offered to have the gentleman take the pic. I went to grab something to drink and by the time I returned to the car, Sultan was outside meeting me with an updated checkout form. At that point, I just wanted to get out of there! They also charged $306 to my card where my daily rate is $8.52. What happened to being charged for the days you use? They estimated 20 days for a State Farm vehicle repair. I will be returning this dirty thing!
May 17th, 2020
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Hertz?
A The phone number for Hertz is: (215) 238-0356.
Q Where is Hertz located?
A Hertz is located at 1201 Market St, Philadelphia, PA 19107
Q What is the internet address for Hertz?
A The website (URL) for Hertz is: http://hertz.com/rentacar/location/unitedstates/pennsylvania/philadelphia/phlc09
Q What days are Hertz open?
A Hertz is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM
Q How is Hertz rated?
A Hertz has a 2.6 Star Rating from 42 reviewers.
Hours
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Ratings and Reviews
Hertz
Overall Rating
Overall Rating
( 42 Reviews )Mike Stein on Google
urtchievemateslor titricibleverielg on Google
They will not honor your reservation - terrible customer service. This company has gone bankrupt in the past, and should have stayed under. Pathetic employees working for a pathetic company
Jerome Brown on Google
Good
Arron Aberman on Google
Clean cars! Very friendly staff .
J. Bonds on Google
I gave two stars because Sultan (the person at the desk) was very nice! Outside of that the experience wasnt as smooth as other rental experiences, AND I was given a filthy dirty car (not comparable to my luxury vehicle being replaced) and it only had 3/4 tank of gas - it was NOT on full! ALWAYS CHECK THE TANK!!!
When I attempted to return in the building to report gas issue, I was rudely approached by a woman citing, You need to give me your keys if you are going back in! I explained I had a rental issue. She retorted, Doesnt matter, I need your keys! Then I asked for a ticket, to prove I had given her the keys. There is a message on the key itself of how much renters would be charged for a replacement. She replied, Do you want to be charged? As in charged a valet fee. I was confused and irritated!
I went to tell Sultan of the experience, and was told to go back outside and photograph the gas tank and bring it back. Mind you I was working with an injured ankle so the extended walking was even more frustrating.
Sultan offered to have the gentleman take the pic. I went to grab something to drink and by the time I returned to the car, Sultan was outside meeting me with an updated checkout form. At that point, I just wanted to get out of there!
They also charged $306 to my card where my daily rate is $8.52. What happened to being charged for the days you use? They estimated 20 days for a State Farm vehicle repair. I will be returning this dirty thing!
Overall Rating
Overall Rating
( 42 Reviews )Write a Review
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