Hours

Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM

Chamber Rating

3.4 - (50 reviews)
26
3
1
4
16
Read Our 50 Reviews

Chamber Rating

3.4 - (50 reviews)
26
3
1
4
16
  • Lori LeVeaux

    Really friendly and helpful. I came here with an urgent need to repair my glasses and they were the only place I called that had a solution.
    Feb 10th, 2024

  • Skylar Rei

    The Groupon is a bait and switch. I tried to leave after realizing this and the guy at the front desk was very rude, getting in my face while holding my newborn baby (literally about to touch my baby carrier). Honestly scary. If he had taken one more step I would have pepper sprayed him. The guy has anger issues. Never go here. Said I wasted the doctors time no sir you wasted your own time by falsifying a Groupon to lure customers to your failing business only to switch up on them to try line your own pockets. Unethical businesses never prosper
    Jan 1st, 2024

  • Ashley Wright

    Took my daughter there because she was having a hard time seeing the whiteboard at school, the doctor was so patient and didnt make her feel overwhelmed AND she got her glasses the same day!
    Nov 20th, 2023

  • Kenny Adams

    This was the worst optical store Ive ever been to. The equipment is from the 1980s, and all the employees are rude and ignorant. I had a $39 groupon for an eye exam so I could get contact lenses. After the exam she told me I owed $80 for the contact lens fitting, and another $70 for the eye exam! I grabbed my $80 back and told her to keep her prescription and contacts and I went to Americas best contacts and eyeglasses and I got an exam and $130 worth of contacts for $30 copay with my delta vision coverage. The staff was so nice and friendly. The fat ugly lady with the jello arms at optical experts was rude, ignorant, and obnoxious. Its obvious why shes working at this place. Better to look at her before you get your glasses or contacts bc shes a wildebeest! DO NOT GO HERE WITH OR WITHOUT A GROUPON. If you do make them give you the cost on a written contract up front and tell them you wont pay anymore than that. But, go anywhere else but here. ABC&E, Costco, Walmart, any of these places would be much better than this dump. If I could give negative stars I would bc they dont even deserve one. If you guys want my $80 come collect it, Ill meet you anywhere you want. If you can take it from my hands you can have it!
    Aug 20th, 2023

  • Aaron Pruett

    Do not go here. They do not care about the guest, only making a sale.
    Jul 10th, 2023

Read Our 50 Reviews

About
Optical Experts

Optical Experts is located at 13660 N 94th Dr A2 in Peoria, Arizona 85381. Optical Experts can be contacted via phone at 623-815-1600 for pricing, hours and directions.

Contact Info

  •   623-815-1600
  •   (623) 815-1612
  •   (623) 815-1612

Questions & Answers

Q What is the phone number for Optical Experts?

A The phone number for Optical Experts is: 623-815-1600.


Q Where is Optical Experts located?

A Optical Experts is located at 13660 N 94th Dr A2, Peoria, AZ 85381


Q How big is Optical Experts?

A Optical Experts employs approximately 6-10 people.


Q Is there a key contact at Optical Experts?

A You can contact Kenn Rosek at 623-815-1600.


Q What days are Optical Experts open?

A Optical Experts is open:
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM


Q How is Optical Experts rated?

A Optical Experts has a 3.4 Star Rating from 50 reviewers.

Key Contacts

image
Kenn Rosek
Owner


Hours

Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM

Ratings and Reviews
Optical Experts

Overall Rating

Overall Rating
( 50 Reviews )
26
3
1
4
16
Write a Review

Lori LeVeaux on Google

image Really friendly and helpful. I came here with an urgent need to repair my glasses and they were the only place I called that had a solution.


Skylar Rei on Google

image The Groupon is a bait and switch. I tried to leave after realizing this and the guy at the front desk was very rude, getting in my face while holding my newborn baby (literally about to touch my baby carrier). Honestly scary. If he had taken one more step I would have pepper sprayed him. The guy has anger issues. Never go here. Said I wasted the doctors time no sir you wasted your own time by falsifying a Groupon to lure customers to your failing business only to switch up on them to try line your own pockets. Unethical businesses never prosper

Business Response on Google Jan 4th, 2024
HOW RIDICULOUS! You got upset because you realized you never read the offer and were trying to switch to something that was never offered in writing in the Groupon offer. You admitted you didn't even know what a "progressive" lens was! You also wanted to use your own frame--again not part of what was offered. Stop trying to badmouth Optical Experts when it was your own fault for not reading what was offered AND then trying to "bait and switch" on your own!

Ashley Wright on Google

image Took my daughter there because she was having a hard time seeing the whiteboard at school, the doctor was so patient and didnt make her feel overwhelmed AND she got her glasses the same day!


Kenny Adams on Google

image This was the worst optical store Ive ever been to. The equipment is from the 1980s, and all the employees are rude and ignorant. I had a $39 groupon for an eye exam so I could get contact lenses. After the exam she told me I owed $80 for the contact lens fitting, and another $70 for the eye exam! I grabbed my $80 back and told her to keep her prescription and contacts and I went to Americas best contacts and eyeglasses and I got an exam and $130 worth of contacts for $30 copay with my delta vision coverage. The staff was so nice and friendly. The fat ugly lady with the jello arms at optical experts was rude, ignorant, and obnoxious. Its obvious why shes working at this place. Better to look at her before you get your glasses or contacts bc shes a wildebeest! DO NOT GO HERE WITH OR WITHOUT A GROUPON. If you do make them give you the cost on a written contract up front and tell them you wont pay anymore than that. But, go anywhere else but here. ABC&E, Costco, Walmart, any of these places would be much better than this dump. If I could give negative stars I would bc they dont even deserve one. If you guys want my $80 come collect it, Ill meet you anywhere you want. If you can take it from my hands you can have it!

Business Response on Google Nov 19th, 2023
Your whole experience may have gone better if you had only read in the Groupon voucher that a contact lens exam was not available with the Groupon voucher. You didn't tell us you wanted a contact lens exam until after it had been provided. Such a "Shallow Hal" you are that you felt it necessary to publicly insult one of our staff due to your own mistake of not reading what was or was not offered in the Groupon promotion.

Aaron Pruett on Google

image Do not go here. They do not care about the guest, only making a sale.

Business Response on Google Jul 25th, 2023
Even though you don't appreciate your doctor's recommendations for best possible vision, health, and safety for your eyes--Optical Experts appreciates the opportunity to satisfy your vision needs.

Load More Reviews

Overall Rating

Overall Rating
( 50 Reviews )
26
3
1
4
16

Write a Review

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