Mike's Tire and Alignment

cdalbertson _{on Google}

Mar 24th, 2024

Updated Review:
Mike's continues to be my preferred location for any automotive service they offer. The staff at the desk are welcoming and polite. The mechanic staff has always done a great job at pinpointing any issues THE FIRST TIME, explaining the what and why behind their suggestions, and aren't always trying to sell you an air filter replacement. I can't say enough positive things about Mike's.
Original Review:
Have been here 3 times in the past 12 months. Each time I've had a fantastic experience. The staff is EXTREMELY friendly, options for tires are presented with prices, and each item on the billing has been explained before I paid.
I always call ahead to check, but have been in and out in about 20-30 minutes each time I've gone to Mike's.
The customer waiting room is kept tidy, lots of magazines, and the vending machine takes cards.
I came here after having an absolutely terrible experience with one of the major dealership's tire service in Ottumwa where was told the tires I wanted were in stock, but ended up waiting for nearly 3 hours with no explanation or apology. I left them and took a chance at Mike's. Glad I did.

EMO girl _{on Google}

Feb 11th, 2024

Update 2024:
Still going to Mikes. I have had 3 vehicles, countless mishaps and several fixes in the last 4 years. Mike and his staff have gotten my vehicles fixed and running with honest prices and excellent service. Chelsea is excellent behind the counter handling phone calls and customers. I will never go anywhere else.
Got my oil changed and a tire patched here. Mikes was FAST. Like shockingly fast. Also, super cheap rates. Mike's IS my place to take my car!!! I recommend them to everyone!!!

Dave Shipley _{on Google}

Feb 8th, 2024

Very pleased with service reasonable prices fast repair.

J M _{on Google}

Jan 24th, 2024

If you're in a bind, they squeeze you in. Prompt service. The owner always comes out to greet and access your situation. Never feel Imbeing taken advantage of.

Michelle Glandon _{on Google}

Jan 12th, 2024

Great fast service.