The Engine Pros & Machine Shop

STOP.... Before you go to this stop... The service start off great to get you in but if you need follow up service on there warranty.... here where the games begin. There full of excuses, argumentative, arrogant, and rude... I sold the vehicle because I didnt feel confident in the work and didn't want the hassle of dealing with there ppl again.... I wouldn't EVER uses there services again nor would I recommend there services.... I hope this help you and hits them in there pocket..... you need better customer service!!!!
Jun 18th, 2021

May 3rd, 2021

Engine pros scam me out of 3000 dollars on a engine rebuild 5k miles after the engine started knocking again now I can’t apply my warranty for repairs because there protecting themselves under the corona virus pandemic smh should have paid attention to the reviews. If any customers would like to contact me message me open up a civil lawsuit against the engine pros.
Mar 19th, 2020

Skeep it
Jun 16th, 2019

I found them through a flyer that offered engine rebuilt service for my van. The price was $1799 with free towing. The towing service made it convinient since our van was not running. I called to have it towed. I asked if there would be any additional cost to the repair and i was told that most likely i would need to change the water pump to prepare to add about $300 dollars in additional cost. About a week later i got my quote from them total $5500. When i told them that i couldn't afford that amount they said that ifwe didn't do the work with them we would have to pay $270 for towing and $550 for taking it apart. Plus i would have to remove the van from their property or otherwise pay $59 dollars per day for storage. At that time i told them that i would come down and pay for the balance and requested them to help me put it uot in a parking space for a couple days while i could arrage to pick it up. They said sure. When we hot there they said that they would put it outside but if we didnt pick it up within 24hrs they would have it towed. We ended making a deal with them for $4700 dollars to have it fix. 5 days later we got a call from them to come pick ip the van because it was ready. We assume that the van was running. When we got there they said its done but it wont change gears. So we need it to have towed. I was extremelly mad because they didnt mention anything at the time they called us to let us know it was ready. The guy them proceded to remove some parts by the steering wheel and said that we didnt have to call to have towed and showed me how to change gears manually. Needless to say that i was very disappointed on how they conducted their business alot of surpises not upfront. I felt like they were putting me in a position that made me do the work with them. Very dishonest. I would not recomend any one to this shop. They may have profited from me this time but for sure therewont be a next time. If you choose to do work with them make sure you get everything in Writting and upfront.
Aug 22nd, 2019