Rejuvena Skin and Wellness Medical Center

Bait and switch scheme with poor explanation and immediate attitude about enforced purchase differences. Purchased a Groupon from a campaign from Joan Hardt of Rejuvena Cosmetic Medical Center for Up to 40 units of Botox for Neck or Jawline. When presented to the receptionist at the check-in and saying probably would use on other areas. She said she would credit the amount and charge full counter price for moving to other places. The 40 units of botox cant be distributed where you need it. It can only be used in a specific area. Which means you are forced to over-medicate to a specific spot. This comes across to me as a bait and switch from Rejuvena. They do not allow you to use your unit where needed or manage the units you purchase from them on your visit. Groupon credited the purchase back as Groupon bucks to use somewhere that is more patient need focused and wont make you feel like you made a mistake. Sadly Joan considered saying a google review was needed for clarification of how her offers are handled as a threat to her business. Which is intended to expose the facts of the bait and switch. Maybe she will add more body parts to her groupons that will pigeon-hole you at the counter again. She quite aptly explained in her response her thinking and pricing which will be good information for others but was unbeknownst to the reviewer. In the end it is still a 1 star review with her behavior and business was taken elsewhere. She could have said no problemwell help you with your needs and dropped the haggling. Also as a health professional posting additional protected health information about a consult is seriously egregious.
Feb 15th, 2024

So amazing. Thank you Dr. Hardt and Michelle.
Feb 13th, 2024

Such an incredible place. They have everything anyone could need! Do you need botox, filler, CO2 laser or mole removal? We got you! All the things. Dr. Hardt, Becca & Michelle are the best team you could ask for. Go and check out Rejuvena Med Spa NOW! :)
Dec 24th, 2023

I just got my first laser tattoo removal done here! Absolutely wonderful service! The woman who did my service was so kind and sweet, so very personable and talkative! It also wasnt that expensive compared to other places! Highly recommend
Sep 19th, 2023

Dr. Hardt has the knowledge and experience to trust having my aesthetic needs met! She's the best! I recently had the CO2 laser treatment by Michelle. I am so happy with the results! She has 18 years experience in this procedure & I would not trust anyone else to do this on my face. Also, a shout out to Becca, who takes care of the office duties & probably many other things. She's so kind & very organized. Rejuvena is an extremely streamlined clinic that gives their clients the most professional treatment anyone could receive. I won't go anywhere else!
Sep 8th, 2023