U.S. Bank Branch

This branch of US Bank does an outstanding job every time. They are always very professional and knowledgeable. Greet you with a smile and ask is there anything else we can help you with.
Feb 28th, 2024

Although my business with this branch was brief, they were very kind and helpful to me
Jan 17th, 2024

Juan thinks for you he is good person
Oct 24th, 2023

I found Juan's assistance at the old Grove US Bank branch extremely helpful and he was able to answer all my questions and assist me in a timely manner and his customer service was outstanding. There's some things I'm much more comfortable with speaking to someone in person rather waiting for sometimes vague and incomplete answers online.
Oct 15th, 2023

US Bank recently required that I close a line of credit. Long story on why, but it was originally opened to cover having to pay the monthly checking account fee. Two different representatives at this branch assured me that with automatic deposit and an average minimum balance of $1,500, I would not be charged. Allison told me "all old accounts are grandfathered into new policies" and it was a "one-time error" because "the system was down." She also promised to "dig a little deeper.. just in case." Well, I'm still getting the monthly charge. I'll try getting this resolved at another branch... or take my banking elsewhere.
Oct 13th, 2023