Helen's Flower Shop

I needed a last minute gift for my sister's birthday and ordered flowers from helen's flowers. They did the most beautiful arrangement I have ever seen. My sister was overjoyed. I can't tell you how much I appreciate it.
Mar 12th, 2024

I needed a last minute flower crown. I called a few places in the Oakland/San Francisco area. Helen's Flower Shop was so friendly and accommodating from the first phone call. I only gave a vision of what I wanted. When the finished product was picked up, it was perfect for my Goddaughter's 1st Communion. She loved her fresh crown as did I. Above satisfied with the work and customer service I received. They went above and beyond!
Feb 28th, 2024

Orders flowers to be delivered to a dear friend & didnt receive nothing near what I paid for. What I ordered vs. what I got. My tab wasnt cheap & I do not recommend this business to anyone.
Jun 30th, 2023

Super inconvenient and cumbersome to get to. You need security clearance just to use the elevator to access the shop, and the person at the security desk might as well be a mannequin.
May 17th, 2022

So here's my story about Helen's. In particular Mike, who helped us. If you don't have time to read the review, Helen's was the best flower shop transaction I've ever had. Our friend in Oakland lost her husband this year. We were out of the country for his service, and we wanted to send flowers. My initial web search brought up an international flower broker posing as a local shop. Apparently this is common. I kept asking if they were local; she kept insisting they were. But then I dug a little deeper - while on the phone with them - and, seeing a ton of "they didn't deliver" reviews, I hung up before finishing my order. We wanted some place local because we're not from Oakland, or even California, and I would be relying on a local's expertise in terms of the delivery. A little more looking brought up Helen's, which seemed like a real, local, brick-and-mortar shop with a long history in the area. Mike answered, and was incredibly friendly and efficient. Yes, they would design an arrangement for the price. Yes, they would deliver it on Saturday. Leave it to them, he said. Well, as I feared, I gave Mike the wrong address. The brewery hosting the service (yes) has a small West Oakland location, and I gave Helen's the East Oakland address. (Only one was prominent on the internet.) Suspecting something was up, Mike called me. He had delivered the flowers, but he was convinced the service was at a different location. He offered to call the brewery, and/or to re-deliver the flowers. In the end, I called the brewery, and they shuttled the flowers to the correct location. But without Mike, and Helen's, I wouldn't have known my mistake, and the flowers would have remained at the wrong location. I know this is TL/DR, but I felt compelled to review Helen's, because they went way beyond expectations on this one. Use them for your flower needs, you won't be let down.
May 3rd, 2022