Eivan's Photo, Inc.

Nour Moussa _{on Google}

Jan 12th, 2022

Before the wedding our photographer and videographer reached out to us in regards to a timeline for our wedding and what we were looking for in pictures. I told them what I was looking for and even shared some inspiration pictures and editing style. They assured me that I would get the pictures I wanted and “even better ones”. The day of the wedding they were very relaxed to the point where our timeline wasn’t being followed. We were then rushed to take pictures and didn’t even get to take all the pictures we wanted. We finally got our pictures back and the editing wasn’t what I had showed them either. It was too much of a hassle to get them to re-edit the way I wanted so I didn’t even bother. I was also told I would get the albums in 6-10 weeks. It’s now been 3 months after that and still nothing. I reached out and was told that albums are taking longer to be processed. I asked if they knew how much longer it would take and I never got a reply back.

Mrs.Veronica Rosado _{on Google}

Aug 28th, 2020

I would never work these people again smh

Seth Thompson _{on Google}

Jan 31st, 2020

The photographer was great. The customer service at the office is the worst. It took many calls and a month to get a refund.

Barb Palmer _{on Google}

Jan 28th, 2020

Avoid this company at all costs. Even when calling to complain, it's a generic answering service. We hired the company for one purpose on videography and they failed to get the dance on video. We fought with the videographer from before the wedding to after with our reviews. The company itself is even less professional. Just avoid and pay more for someone to do a decent job.

Miley Carter _{on Google}

Oct 16th, 2020

Such sloppy work on the day of my wedding! We did the photo and videography package, and sent very specific emails and details on the form they make you fill out on what i really wanted them to capture on my big day. Unfortunately the photos i listed as most important either did not get captured or they were horrible quality! Once we received our video they forgot to send the raw footage along with it (which we also paid for), then during the whole ceremony all you hear is wind and a dog barking, which i have no clue how that is possible. We got married on a closed off private golf course with no houses close enough to capture that in the audio. They also arrived late which meant i had no photos of myself in my dress before hand, (which i really wanted, and stated i wanted), they did not stay on top of their times. I had to keep calling over to the groomsmen at the location they were getting ready at to try and get them back at the venue/bridal suite. HOWEVER the thing that got me the most upset was the fact the videographer did not have his camera recording for the whole beginning of my ceremony. He missed my grandparents walking down, parents, and got some of my husband coming down. Which since being the bride i did not get to relive any of those moments i missed out on from now being outside to see everyone walk down the isle! I fought back and forth with this company for probably over a year around the issues my husband and I had with what we paid, verse what we received. Unfortunately they never did anything about it! They offered us a coupon however to use the coupon we had to spend money out of our pockets, which they would still be getting more money out of us at that point. I wish i could go back in time and spend the extra money in a different company! Also they switched out my photographer 3 different times before my wedding. I had a final photographer set in stone maybe a few days before the wedding.