North Town Auto Service

Always a good experience at North Town Auto. Mr Lee is a Toyota specialist and keeps our 16 yr-old Highlander going like new. Hes fixed our older Mercedes, too! We keep our cars a long time and having North Town in the neighborhood allows us to feel confident they will keep running smoothly.
Mar 8th, 2024

Feb 23rd, 2024

Theresa was soo unprofessional and rude never coming here !!
Feb 5th, 2024

Based on the reviews online and some first hand reference, I stopped by this place. I have two cars, live 2 blocks away and was looking for a good local mechanic. The dealer had given me $4,000 worth of work that I was sure could be done for less. The lady at the front was extremely rude. I was explaining all the different things I needed help with and she seemed engaged and as soon as she saw another customer walk in, she lost her patience and told me "I cannot talk to you all day, I have a customer waiting behind", what does that mean, I am a freakin customer too and we barely spoke for 3 mins! It felt more like an interrogation than a conversation. Based on what I heard and saw, I think Mr. Lee is a competent mechanic but the lady at the front desk is super impatient, impolite and extremely rude. You have a lost good local customer!! My only advise is to either teach your staff good customer service or forgo business.
Apr 2nd, 2024

Yesterday I went to pick up my car and saw Mr. Lee's face first time after the pandemic. He looks different and much younger! Also, before the pandemic (maybe a few more years back), Teresa was not there, it was always the old Mr. Lee and his apprentice. Are there two Mr. Lee's?
Jan 31st, 2024