Terrible Herbst Convenience Store

Thanks Ms VEDA for being so kind, helpful, friendly and nice! I went in for a few snacks and drinks. And Ms VEDA was so pleasant! Thanks again and keep doing a great job!
Jun 11th, 2023

THIS PLACE has the worse customer service ,2 people one sitting on their cell phone and the other just kneeling back looking around .No! Hi how you doin,can I help you , had to come in again for a receipt from pumps no paper . I told him no paper he did t eve respone ok or thank you nothing and she kept her head down on her phone . Can we at least get a thank you or hi or bye. Ghetto ass people working there no customer service at all.
Dec 27th, 2022

Mostly good experiences here I play keno here and the Sean Patrick's down the street, never had any big problems so far, and prefer this place when I'm lower on cash since they offer 5 and 10 cent keno/slots etc. Whereas Sean Patrick's minimum is 25 cents. So far only had one negative experience with a cashier that tried over charging me, I noticed when she was acting weird when giving me change, then didn't give me a receipt, I had to ask for one and then when I came back a few seconds later to ask about my change before i could even say anything she jumped to tell me that my change was correct, she just put it in the register wrong.. uh no you didn't... I paid 13,75 for 3 red bulls thst we're buy 2 get one free and a king size Reese's cup... I gave her 15,76 and she gave me 2$ change, even tho my receipt even said I shouldve paid 10,16 but she said the 13,76 was the correct price it only said 10 cos she didn't put it in right. Let's do some quick math, the red bulls were 3.59 each buy 2 get one free so for the 2 it was 7,18.. add the 2.99 for the Reese's and it comes to 10.17 which is what the receipt correctly stated as well, she charged me 13,76 which, surprise!! Would be the price before the 3rd redbull discounted/became free.. so please, tell me how I am wrong and why i have to go back to talk to the manager the next day to have them sort it out and tell you that you are wrong and owe me 3.59? It's honestly not even the 3$ I'm upset over, it's the trying to convince me I am wrong, even though you must know I am right which is why you didnt give me a receipt until asked very sneaky, i really dont like that...
Oct 26th, 2022

If the car wash is closed why sell car washes at the pump at 6:30am? Maybe put a cone or sign of front of the wash to let people know its closed instead of just taking our money and saying tough luck. Customer service is dead.
Nov 6th, 2021

Great service, fully stocked items, great variety of drinks and snacks. Connected to McDonald's so if you are hungry for hot food just take a few steps over to the sliding doors.
Sep 25th, 2021