Davis Window & Door

They will send you a experienced sales man but send you horrible installers who damage your property. I made Angela aware of the situation only to never get a response. They can't even verify that the windows I paid for with "noise reduction" are the windows I received because no noise has been reduced compared to my original windows. I will attach pictures of the damage to my plants, gutters, siding left cracked and black grease all around where the installers took it off then put it back up. They left dirt, residue from windows being taken out inside for days without vacuuming before working outside on the installation. Nails and aluminum pieces from the J-channel all in my flower beds and grass where my 2 small children play. I was told by Robert that I need to pressure wash my house yet this wasn't dirt that was on my siding before the installers who were supposed to clean everything up. To top it off a window I ordered to open in my bathroom doesn't open and no one can verify if I actually received the product I ordered and paid for. The installers also flushed paper towels in my toilet, left saw dust all in my garage, used my kid's bathroom without my permission and left white plastic (same as around the windows inside) dirt all over the sink and floor so my kids would walk all over it, my window frame inside left cracked that I saw after the blinds they installed back up fell on me, I asked for my AC unit to be covered however it wasn't and they used it to store their nails and screws, my outdoor outlet was taken off the wall completely. Candy wrappers and drink containers left thrown in my yard. Please think twice before you do business here I have not been made of any solutions to these issues that I brought to their attention and each time I asked the installer a question I was ignored and met with dirty looks. I interviewed 4 other window companies in the area and sadly went with this one due to them having slightly better reviews. Since the window installation I've asked the company CEO how to verify I have the correct windows and have only received a call from the regional sales manager to just say these are the correct windows. I've multiple times asked why the windows heat up inside to 96 degrees on a 55 degree day and I have documented each time the surface temperatures of windows and the outdoor temperature. I was sold on these windows bc the salesman said they will filter out the heat (low e, coating and double pane) however the windows do not do that. No one will answer my questions as to why the windows do not do as stated at the time of sale. From day one of installation I've been trying to resolve this issue to no avail. I have contacted corporate office and will have to figure how to get my concerns addressed. If the windows were installed defective or if I was sold a product that states it does all these things however it does NOT.
Apr 4th, 2024

Quality windows and the installers were good at what they do installing windows in 2 days
Apr 3rd, 2024

Apr 1st, 2024

Andrew, our salesman was really great. Very courteous and polite, explaining everything about the products and installation. We had a small problem when the windows came in but Davis was ready with a solution. The install was top notch. Very clean and neat! Good Job!
Mar 28th, 2024

Had a very good experience from beginning to the end . Sales person Lori was very helpful and responsive. Victor and his guys in installation team were great! Showed up on time and did an excellent job. And I love my new windows! :-)
Mar 23rd, 2024