Ferguson Enterprises, Inc

Ferguson Enterprises, Inc. has to be the worse company to work with. They are very poor to responding to questions or e-mails. They have not paid their bills and refuse to call to get this straightened out. This has been going to September 2020. I am going to have to turn them over to collections. I wouldn't even give them a star, but that's the only way I can post this.
May 12th, 2021

Mar 28th, 2021

I’m very disappointed to confirm that based on my experience with the Ferguson Ann Arbor Michigan Showroom that all the negative reviews that this Company has received are most likely well deserved. This is amateur hour at it’s very worst. Order significantly messed up and my rep blames everyone /thing but themselves. Call your customer representative, leave multiple messages and she denies ever having received any of them even though instructed by her to call her direct line which I did. Once I did reach her promises to call back before she meets with her first “scheduled customer” and still waiting to hear from her — things really must be slow following a Holiday weekend or maybe just another .....? If there is anyone in this organization that cares about customer service I really would like to hear from them as this has been the worst customer service I’ve experienced with any supplier of any kind. Please call your Ann Arbor Office — they have my number.
Mar 20th, 2021

Absolutely terrible. Rude, unhelpful, lied about delivery dates, and do nothing to resolve.
Dec 7th, 2020

Absolutely Awful HR customer Service. Called about a question in regards to why federal taxes were different despite tax rates being the same and filing the same as a year prior, and was sent an article that read, and I quote. "your w2's taxes are generated via your elections on your w4. If this doesn't answer your question, please call a number that has nothing to do with taxes when you click the link they give you."
Oct 3rd, 2020