Stafford Tile & Stone

The ladies at Stanford go above and beyond to make the best of every situation.
Feb 9th, 2024

If you want exceptional service and ideas and are looking for top-tier choices in all things tile, stone, mosaics, etc., this is the only place to find them here in New Orleans. The staff are very helpful.
Oct 28th, 2022

As a practicing architect for over 35 years, my office has worked with tile/stone suppliers throughout the US and Europe. After selecting a French pattern travertine at Stafford Tile & Stone for our own home, we requested samples of all of the tile sizes. Months later, I had to point out that the pieces were not finished the same. Only at this point, they admitted to using different suppliers for the already purchased stone. Noting, it was an unacceptable material and should not have been sold. They offered only one replacement. However, it was a darker color, so we had to adjust other materials and colors selected months previously. Then there were delays in the delivery and once it arrived about 1/3 of the cartoons contained cracked pieces. Stafford counted 39 bundles containing at least one damaged tile. The frustration continued and due to a great installer we utilized some of the damaged pieces at my cost for additional labor. There was a lack of understanding and assistance by Stafford, and they refused to pick up the remaining damaged material. I thought a professional interaction could occur, but their General Manager was rude and inaccurate with her statements. In the end, the material was a compromise, created additional costs to the Client/Architect and a very frustrating experience. I have tried several times to directly discuss this with the owner, but there has been no response.
Jul 27th, 2022

Best tile store in town. Very professional service, you can find every tile that you dream.
Mar 17th, 2022

As a practicing architect for over 35 years, my office has worked with tile/stone suppliers throughout the US and Europe After selecting a French pattern travertine at Stafford Tile for our own home, we requested samples of all of the tile sizes. Months later, I had to point out that the pieces were not finished the same. Only at this point, they admitted to using different suppliers for the already purchased stone. Noting, it was an unacceptable material and should not have been sold. They offered only one replacement. However, it was a darker color, so we had to adjust the design, other materials and colors selected months previously. Then there were delays in the delivery and once it arrived about 1/3 of the cartoons contained cracked pieces. Stafford counted 39 bundles containing at least one damaged tile. The frustration continued and due to a great installer we utilized some of the damaged pieces at my cost for additional labor. There was a lack of understanding and assistance by Stafford, and they refused to pick up the remaining damaged material. I thought a professional interaction could occur, but their General Manager was rude and inaccurate with her statements. In the end, the material was a compromise, created additional costs to the Client/Architect and a very frustrating experience.
Jun 30th, 2022