Reliable Electric

Doug _{on Google}

Dec 10th, 2019

This company is aweful. It was contracted through Lowe’s to install a generator, and it’s as if they had never installed one before. They charged more than they should have, had no idea who was responsible for doing anything, and left it to the homeowner to basically schedule everything. It has been over 2 months, and generator is still not operational. Terrible experience.

Neal Salminen _{on Google}

Aug 25th, 2019

We heard the crash- the kitchen chandelier had torn out of the ceiling and glass shattered everywhere. Reliable Electric had installed it 13 months ago. Their electrician, D., arrived at our home a few minutes before I did and my wife let him in. He arrived seething with anger and hostility- my wife said she felt threatened having him in the house. When I got home D. was still steaming mad and was basically shouting at me that it wasn’t their fault and it’s only a 12 month warranty and besides we probably did something to make it happen and so on. When I tried to ask him if he would let me complete a sentence he continued to shout so I walked to another room and he left the house. (My new electrician explained that the deck-style screws Reliable had put into the plastic ceiling can were a little too big and eventually the plastic split.) His boss (the owner?) Rich called the next day. He wasn’t yelling but it was clear customer retention was not a priority for him. No apology for D’s behavior, tried to blame us for the failure, no offer to make good on this (they had done many projects here), no ‘I’ll split it with you’ for what would be 1-2 hours of effort. “Reliable”?- nope.

Scott Jenkins _{on Google}

Jun 6th, 2019

I just had more electrical problems. I call reliable no help at all. I have used. Them for 10yrs up till now. I have Pruett elec over my house now. Everything reliable did was 100% wrong. The main breaker they changed was never hooked up correctly. This could have caused my house to burn down. To much to list. DO NOT USE THIS GROUP OF GUYS.

Sheila Licare _{on Google}

May 21st, 2019

We used Reliable Electric Heating & Air to upgrade the electric service for our new Tanning Salon located on 17 Bypass S in Myrtle Beach. We worked closely with the owner, field men and office staff. I have to say without them we would not be up and running today. They were all a call away when we had any questions or concerns. Everyone at Reliable was more than willing to help. I would hire them over and over again. My family will be forever grateful to have found the right company for our nerve wracking adventure.