TRES Real Estate Services, LLC

Mar 23rd, 2023

Mar 3rd, 2023

Cardinal Square Apartments and their management staff, namely Mary Zappa and Scott Schwank, are unresponsuve, unprofessional, dishonest, disrespectful and do not have the residents best interest at heart.  Their only concern is making sure the rent checks are on time.  They are unwillingly to take responsibility and accountability for building failures, i.e., no air conditioning in the summer months, no hot water for 1 week during the pandemic.  When rental concessions were requested, residents were told that these incidents were not unreasonable.  There is poor communication between management and maintenance staff in regard to resident inquiries and requested direction on how to resolve.  Will be looking for another apartment when my lease is up.
Feb 21st, 2022

I have really enjoyed living here for the past six months. Whenever I've had a problem (rarely) it was fixed quickly. I find the management and staff to be friendly and professional. I'd recommend staying here for my friends and family.
Sep 18th, 2020

I do not recommend living here. The management is terrible, and Mary in the office is extremely unprofessional and rude. The HVAC system frequently goes down and leaves you with no AC in the summer and no heat in the winter. The hot water for the entire building went down and it took 4-5 days for them to fix it, and they did not see an issue with that. When questioned about how long it took to fix the hot water, they refused to offer the residents partial credits on their rent and acted like it was an insult to ask for such a request. The buildings were constructed very poorly and it shows. The drywall has cracks from the building settling. All of the doors in my apartment arent hung straight and either wont close or wont latch. The exterior door to the balcony leaks when it rains. My dishwasher was never mounted to the counter and slides around. Take a second look at your other options if you are considering living here.
Jan 11th, 2021