Perfection Tire and Auto Repair

Dear Elijah Kleimenov,Thank you for sharing your feedback regarding your recent visit to Perfection Tire and Auto Repair. After reviewing your concerns, we conducted a thorough search of our records and found no record of a customer with this Google profile name. Nonetheless, we recall a scenario where we advised a customer against servicing a tire, primarily due to safety concerns. The tire in question was identified with a DOT age mark indicating manufacture in 2010. Our policy, which highly prioritizes customer safety, prevents us from servicing tires beyond the manufacturer's recommended lifespan, typically 6 years, due to the increased risk of tire failure.This decision was made in the interest of ensuring your safety and adhering to our safety standards. We realize that this might have been disappointing and want to assure you that our recommendations are always made with your safety and well-being in mind.Our team is committed to offering the best service and advice to guarantee the safety and satisfaction of our customers. If you need further clarification or assistance, we encourage you to reach out to us.Your feedback is invaluable, and we hope to have the chance to serve you again in the future, aiming to meet or exceed your expectations.Best regards,The Team at Perfection Tire and Auto Repair

Dear Bryan Heigert,We're incredibly grateful for your positive review of Perfection Tire and Auto Repair. It's wonderful to hear that we were able to get you back on the road quickly, especially under such stressful circumstances. We're glad that our team's recommendation and swift service made a difference in your travels. Thank you for trusting us with your car based on your stepdad's recommendation. We hope the rest of your journey to Montana was smooth and uneventful. Should you need any more assistance in the future, we're here for you!Safe travels,The Team at Perfection Tire and Auto Repair

Dear Mike Wald,Thank you for taking the time to leave us a 5-star review and for highlighting our friendly and efficient service at Perfection Tire and Auto Repair. It's wonderful to hear that your experience was positive, and we're glad that our team's dedication to excellence shone through during your visit.Your feedback is greatly appreciated and motivates us to continue delivering top-notch service to all our customers. We aim to make every visit as pleasant and efficient as yours.We look forward to welcoming you back in the future. If there's anything more we can do to assist you or enhance your experience, please let us know.Warm regards,The Team at Perfection Tire and Auto Repair

Dear Aaron Martin,Thank you for your five-star rating of Perfection Tire and Auto Repair. We are delighted to see that you had a positive experience with us. Our team is committed to providing excellent service, and your feedback is a wonderful affirmation of our efforts. If there's anything specific that stood out for you, or if you have any suggestions for improvement, we would love to hear from you. Your insights are invaluable in helping us maintain and enhance our service quality. We look forward to serving you again in the future.Warm regards,The Team at Perfection Tire and Auto Repair, Moses Lake

Dear Zack Reeder,We are so grateful for your kind words and pleased to hear that we were able to assist you during such a challenging situation. It's our commitment at Perfection Tire and Auto Repair to offer friendly and helpful service, especially in urgent circumstances like yours. Knowing that we could be there for you in -17 degree weather and make a positive impact truly means a lot to us. Thank you for choosing us, and we're here whenever you need us in the future.Warm regards,The Team at Perfection Tire and Auto Repair, Moses Lake