Monument Valley Tipi Village

Dec 30th, 1969

Dec 30th, 1969

When I was booking, I emailed them and they responded within a few hours. Our booking was for June and our flights from the UK to the USA have been cancelled due to the pandemic. I contacted them for a refund over a month ago and had no response what so ever. I've tried ringing and had no answer and the mail box was full. Luckily I paid with paypal so after raising a case with them I've got my money back. I understand this is an extremely tricky time for businesses like this but ignoring people is not the way! Even a automatic email response telling people they are going through refund requests would suffice, but nothing! Will not be booking here again when I rebook our trip.
Dec 30th, 1969

(Translated by Google) It was very friendly when I paid the money. I didn't have any check-in on the day of arrival at the hotel. I contacted the visitor center in the town. The family hotel went to California for a holiday, just like nothing Adverte all google partners not to book at this hotel, if you do not want to face the panic of no room when you stay, even take your money to float The following is the subscription email at the time, please identify.At the same time, I despise this shameless hotel! ! ! It was very friendly when I paid the money. I didn’t have any check-in on the day of arrival at the hotel. I contacted the visitor center in the town. The family hotel went to California for a holiday, just like nothing, just disappeared. The phone does not pick up, the mail does not return. Advise all google partners not to book at this hotel, if you do not want to face the panic of no room when you stay, even take your money to float. The following is the subscription email at the time, please identify. At the same time, I despise this shameless hotel! ! ! (Original) It was very friendly when I paid the money. I didn’t have any check-in on the day of arrival at the hotel. I contacted the visitor center in the town. The family hotel went to California for a holiday, just like nothing, just disappeared. The phone does not pick up, the mail does not return. Advise all google partners not to book at this hotel, if you do not want to face the panic of no room when you stay, even take your money to float. The following is the subscription email at the time, please identify.At the same time, I despise this shameless hotel! ! ! 交钱的时候挺友好，到达酒店当天办理入住完全没人，通过镇上的游客中心联系，这家家庭旅馆全家竟然去加州度假，就像没事人一样，玩失踪。电话不接，邮件不回。奉劝全体google上的伙伴不要在这家预定，如果你不想当你入住时面对无房可住的恐慌，甚至拿你的钱打水飘。以下是当时的订阅邮件，请各位鉴别。同时我非常鄙视这家无耻的酒店！！！
Dec 30th, 1969

(Translated by Google) Margherita the owner, completely disinterested towards the clients. The day we booked was approaching a deluge of film. We asked if we could change to a more secure room like a wooden house that was free next door. She answered the first time that it was not necessary because it was not going to rain and that she could be calm. How the black clouds were coming, lightning and thunder I called him again to tell him that we were leaving .. but even I did not open the door to attend to me or ask me if I wanted a better alternative. I got the impression that the safety of his client did not interest him at all. What a shame. The situation was getting complicated: the wind was already taking everything that was around the tipi. Luckily we left in time because an incredible storm fell with lightning and thunder. Fortunately we found a room in a hotel in a village 30 minutes away. I have lost a part of the reservation. But I do not care. safety first. The weather in Monument Valley changes suddenly therefore you have to be careful. In addition, several people die each year because of lightning. In the end my advice is that you go to a site that is not a tent like the tipi. Much safer and they will serve you better and the price is almost the same. (Original) Margherita la dueña, completamente desinteresada hacia los clientes. El día que reservamos se acercaba un diluvio de película. Le preguntamos si podríamos cambiar por una habitación más segura como una casita de madera que tenía libre al lado. Ella me contestó la primera vez que no hacía falta porque no iba a llover y que podia estar tranquilo. Cómo se acercaban las nubes negras, relámpagos y truenos le llamé otra vez para decirle que nos íbamos.. pero ni siquiera mi abrio la puerta para atenderme o preguntarme si quería una alternativa mejor. Me dio la impresión que la seguridad de su cliente no le interesaba para nada. Que verguenza. La situación se estaba poniendo complicada: el viento ya se estaba llevando todo lo que estaba alrededor del tipi. Suerte que nos fuimos a tiempo porque cayó una tormenta increíble con relámpago y truenos. Afortunadamente encontramos una habitación en un hotel de un pueblo a 30 minutos. He perdido una parte de la reserva. Pero me da igual. La seguridad es lo primero. El tiempo en monument valley cambia de repente por lo tanto hay que ir con cuidado. Además cada año se mueren varias personas por culpa de los relámpagos. En fin mi consejo es que vayáis a un sitio que no sea una tienda de campaña como el tipi. Mucho más seguro y os atenderán mejor y el precio es casi igual.
Dec 30th, 1969