In-Shape Family Fitness

Apr 6th, 2024

Excellent gym. Lots of equipment to use. 2 indoor large pools and another outside. Everybody was friendly.
Apr 4th, 2024

Nice/clean
Apr 3rd, 2024

Mar 31st, 2024

Overall, the gym is good, but I have complaints about the ease of using the pool. Im glad theyre having swim lessons, but Ive showed up on multiple occasions and I cant swim because theyre doing swim lessons. As a member of not notified the time of the swim lesson so I can avoid those times I decided to use the swim lanes. Last time there was two open swim lanes. I did know that there is a reservation system, but I just assumed if lanes were empty, I could use it and if someone told me that they had a reservation, I wouldve gladly got out of the the pool. Johnny. an employee in shape, came to me and complained about me swimming without a reservation. She couldve been friendly and explained the process, but she was very rude and actually condensating, and she called me honey. She appeared that she wanted to be confrontational as I also told her I would gladly get out of the pool if somebody needed to use it, and then they were empty lanes. I hope she sees this management sees this and they can work on their communication style. Also, a note to management. Its hard to know if youd like to swim with the last few minutes and theres an open lane you think youd be able to swim
Mar 24th, 2024