AAA Mobile Insurance and Member Services
-
720 Schillinger Rd S Ste 1
Mobile, AL 36695 - 251-639-3510
Hours
Chamber Rating
Contact Info
- 251-639-3510
- (251) 639-3510
- [email protected]
Products
- EQUIPMENT
- MAPS
Services
- CAR RENTAL RESERVATIONS
- TRAVEL INSURANCE
- TRAVEL PLANNING
Specialities
- CRUISELINER
- HOTEL
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for AAA Mobile Insurance and Member Services?
A The phone number for AAA Mobile Insurance and Member Services is: 251-639-3510.
Q Where is AAA Mobile Insurance and Member Services located?
A AAA Mobile Insurance and Member Services is located at 720 Schillinger Rd S Ste 1, Mobile, AL 36695
Q What is the internet address for AAA Mobile Insurance and Member Services?
A The website (URL) for AAA Mobile Insurance and Member Services is: https://www.ace.aaa.com/locations.html
Q How big is AAA Mobile Insurance and Member Services?
A AAA Mobile Insurance and Member Services employs approximately 2-5 people.
Q Is there a key contact at AAA Mobile Insurance and Member Services?
A You can contact Ginger Fontenot at 251-639-3510.
Q What days are AAA Mobile Insurance and Member Services open?
A AAA Mobile Insurance and Member Services is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Q How is AAA Mobile Insurance and Member Services rated?
A AAA Mobile Insurance and Member Services has a 3.5 Star Rating from 61 reviewers.
Hours
Ratings and Reviews
AAA Mobile Insurance and Member Services
Overall Rating
Overall Rating
( 61 Reviews )Mike Hardy on Google
Impossible to reach on the phone,they may have - person working there,
Goldia White on Google
I was told I had to wait until my insurance due date had come before I could renew my insurance I thought I could pay for it a couple of days before due date. That's cutting it real close
Terri Carmack on Google
I used to love AAA. Ive been a member for many years. I have auto/homeowners/roadside. Im extremely dissatisfied with this office. I had an agent until she retired. Now, Im just passed around from agent to agent. I used to feel like a person and now a number. The phone number lists here looks local ( its not ). The prompts on the phone dont allow you to look up an agent and connects you to the Birmingham or Montgomery office. When they transfer you to the Mobile office, like today I had to call 9 times only to be disconnected 8 times. The last person I spoke today actually helped me by sending me to Heathers direct line. I called at 3pm today and left a voicemail to call me back. I left a message along with my name, policy number, and the number to call me back.
Heres why Im calling about. I get a letter today that informs me that my wind and hail was cancelled because they were not given confirmation of my coverage with AAA. AIUA said they notified me and AAA and that it is AAA responsibility to provide my DEC page. I was told by AAA when I got the notification that they had provided the DEC page. So, Im happy and life goes on. Then I received the cancellation today. Ill have to say that since I purchased this home 4 years ago I have gone through this each year!! My insurance is in escrow, how does this happen!?
Michael Grandquest (USA) on Google
On date, 09/06/2023 at about 1245 hour my vehicle became disabled in the middle of the roadway. I was located on Dru Rhu Drive just off Dauphin Street - Mobile, AL.
Upon making contact with AAA Roadside Service, I was advised it would be a 45 minute delay before the wrecker could get to me. After about 30 minutes I received a call from AAA stating it would now be a 2 to 3 hour delay before assistance could arrive. AAA further advised they have no other available wreckers for me. I asked if they would call a wrecker company I knew of and they stated no. AAA left me stranded on my own. I contacted wrecker company Hub City Towing and they responded within 30 minutes. This was at my expense at this time.
Very poor service by AAA, especially leaving a motorist (AAA MEMBER) stranded in the middle of a roadway. My opinion, AAA should be jumping hoops to assist in a situation like this.
*And to top it off, I am now being told it could be 4 to 5 weeks for me to get reimbursed for my tow expense.
Very disappointed with AAA.
Michelle Robinson on Google
I love AAA. I will never go without it as long as i live. They are awesome
Overall Rating
Overall Rating
( 61 Reviews )Write a Review
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