SEPHORA at Kohl's

This Sephora NEVER has anything. They are always out of everything. If you ask a worker to check their stock, they continuously tell you they have been out since they received the product. If Sephora is going to be located inside a Kohls they should be able to keep up with stock or close this location.
Mar 28th, 2024

I had a horrible experience at Sephora they always say that all stuff are in a local sephora but at local sephoras they says it doesn't matter and on. We tried using the deals and rewards but they still don't allow it claiming its only online when it literally says in store and online, they don't give free samples or anything they say, they told us to use the Kohls app for those sephoras and we did but still they said the same things, NEVER GOING THERE AGAIN. Very bad service.
Jan 16th, 2024

Too bad they dont have natural makeup for people.
Dec 8th, 2023

Aug 11th, 2023

If I could give no stars.... I would! Went to this location 5/8/22. I usually shop online but wanted to see shades of contour I was thinking about getting. I had great service from two of the workers on the floor but what really made me mad was the blonde cashier working who lied about finding my Sephora account to add my points for a $103 purchase. The three times I've been to this location before they have had problems looking me up but always manage to find me. I asked if there was a way to scan my sephora app for my account and the girl associate told me no which I found out later is a lie. After attempting to look me up, she finally said she found me and then just wrote me off at the end. Didn't tell me my points, or ask if I wanted to get something with my points. Just handed me my bag and said here you go and looked on to the next customer. I am in sales and that was an awful way to handle a customer. Not to mention, if you can't figure something out then you should get the manager and not lie. Will no longer be going to this location. Would much rather buy online or just go to Ulta.
Dec 26th, 2022