Lexus of Orange County Service Center
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3496 US-6 suite #100
Middletown, NY 10940 - 845-394-2482
Hours
Chamber Rating
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Steven Torbert
They appear to be a money pet just just trying to get as much out the customer as possible not one of my favorite places for service
Jul 30th, 2022 -
Katrina Maldonado
Jun 6th, 2022 -
Jose Batres
Overall great experience. At the beginning a little awkward. The manager Stephen noticied we were not being attended to. He immediately approached us and made contact. He was apologetic but overall was courteous, informative and attentative to our desires. He made some suggestions and shared his personal experience with his vehicle. His experiences made us feel a sense of comfort and trust which is important from sales point. Seeing the smile from ear to ear in my wife's face as we was test driving the vehicle out the parking alot was and always will be PRICELESS to me. I knew that was vehicle for her. You are blessed to have devoted and professional staff members at that dealership. Thank Stephen B. And Stephen J. for making our experience a pleasure. Great job team, it my honor to become part of Lexus Family
Mar 11th, 2022 -
Chris
Damaged during service appointment. Service manager Wayne Pfeiffer told me because I submitted negative survey to Lexus they wouldn't be fixing anything they broke. Original issue still unresolved. Edit after response reached out to David he was nastier then wayne talked over me played the blame game it's everyone else except his shop and demanded I take this review down. He offered no solution clearly this place isn't interested in retaining customers. These guys are clowns if you value your vehicle avoid at all costs.
Sep 15th, 2021 -
Nick Sienitsky
Great place
Apr 28th, 2021
Questions & Answers
Q What is the phone number for Lexus of Orange County Service Center?
A The phone number for Lexus of Orange County Service Center is: 845-394-2482.
Q Where is Lexus of Orange County Service Center located?
A Lexus of Orange County Service Center is located at 3496 US-6 suite #100, Middletown, NY 10940
Q What is the internet address for Lexus of Orange County Service Center?
A The website (URL) for Lexus of Orange County Service Center is: https://www.lexusorangecounty.com/service-portal.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=service
Q How big is Lexus of Orange County Service Center?
A Lexus of Orange County Service Center employs approximately 20+ people.
Q What days are Lexus of Orange County Service Center open?
A Lexus of Orange County Service Center is open:
Friday: 7:30 AM - 5:00 PM
Saturday: 7:30 AM - 2:00 PM
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Q How is Lexus of Orange County Service Center rated?
A Lexus of Orange County Service Center has a 3.6 Star Rating from 14 reviewers.
Hours
Ratings and Reviews
Lexus of Orange County Service Center
Overall Rating
Overall Rating
( 14 Reviews )Steven Torbert on Google
They appear to be a money pet just just trying to get as much out the customer as possible not one of my favorite places for service
Katrina Maldonado on Google
Jose Batres on Google
Overall great experience. At the beginning a little awkward. The manager Stephen noticied we were not being attended to. He immediately approached us and made contact. He was apologetic but overall was courteous, informative and attentative to our desires. He made some suggestions and shared his personal experience with his vehicle. His experiences made us feel a sense of comfort and trust which is important from sales point. Seeing the smile from ear to ear in my wife's face as we was test driving the vehicle out the parking alot was and always will be PRICELESS to me. I knew that was vehicle for her. You are blessed to have devoted and professional staff members at that dealership. Thank Stephen B. And Stephen J. for making our experience a pleasure. Great job team, it my honor to become part of Lexus Family
Chris on Google
Damaged during service appointment. Service manager Wayne Pfeiffer told me because I submitted negative survey to Lexus they wouldn't be fixing anything they broke. Original issue still unresolved.
Edit after response reached out to David he was nastier then wayne talked over me played the blame game it's everyone else except his shop and demanded I take this review down. He offered no solution clearly this place isn't interested in retaining customers. These guys are clowns if you value your vehicle avoid at all costs.
Nick Sienitsky on Google
Great place
Overall Rating
Overall Rating
( 14 Reviews )Write a Review
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