Bank of America (Drive-thru Service Only)

My mother went in to take a cashiers check from HER business account. They did not allow her to process the transaction because she did not have her debit card. A debit card That she never received or has used. The teller Natalie and Manager Donald were rude and embarrassed/shamed her. They have no business in customer service and should not treat people That way. No effort in their part in assisting and meeting her request. Very unpleasant experience from a very well respected Financial Institution. Shocking to say the least. Multiple accounts with BoA and customer for over 15 hrs.
Oct 4th, 2021

Today August 10 , 2021 branch lobby closed and no sign on the door .
Aug 8th, 2021

(Translated by Google) AWFUL ATTENTION, IT HAS MORE PERSONNEL WALKING WITHOUT DOING ANYTHING THAN WHAT SERVES THE CUSTOMER. I HAVE TAKEN MORE THAN 30 MINUTES WAITING TO BE SERVED AND I AM SUPPOSEDLY THE PROMIXO ON the line ..! Terrible attention 0 star (Original) PÉSIMA ATENCIÓN, TIENE MAS PERSONAL CAMINANDO SIN HACER NADA QUE LO QUE ATIENDE AL LOS CLIENTE LLEVO MAS DE 30 MINUTO ESPERANDO SER ATENDIDO Y SOY SUPUESTAMENTE EL PROMIXO EN la linea..! Pésima atención 0 estrella
Jul 15th, 2021

(Translated by Google) This bank is the worst in Miami there is a young girl I don't remember her name but her service is terrible, I rate it with a star because there is no zero, but even being a client of years, she has left me with many wishes to change banks, I hope and your experiences are better than mine (Original) Este banco es el peor de Miami hay una muchacha joven no recuerdo su nombre pero su servicio es pésimo , lo califico con una estrella porq no hay cero , pero siendo yo incluso una clienta de años, me ha dejado muchos deseos de cambiarme de banco, ojalá y sus experiencias sean mejores q las mías
May 19th, 2021

Apr 24th, 2021