Animal Emergency Center

Apr 8th, 2024

Our Spike was very sick when we brought him to the emergency center. We made the heart breaking decision to do what was best for Spike. The staff was very supportive and compassionate towards Spike. We are very grateful.
Mar 27th, 2024

The more I sit here and think about it the more I realize the vet I forgot her name middle aged bigger lady had no compassion for her job. She did not sound reassuring at all and pretty much told me I should euthanize my dog instead of paying for her care. Told me she had less then a 20 percent chance and when I explained everything to Memphis vet specialist another hospital I was told it sounded like they just didnt want to help her. I live in regret and guilt everyday that I euthanized my dog instead of taking her to mvs over this dingy place aec. The place should be shut down for health codes and couldnt be in a worse place. Still charged me for an exam fee on top of euthanasia. Even tho I dont even thing my dog was examined. The price they quoted was reasonable for care the vet just did not sound sure of her care and did not want to help my baby. She wasnt even comforting during our euthanasia process.
Apr 5th, 2024

Zero stars! Brought my 7wk old puppy here on Easter. She was having Parvo symptoms. They told my husband and I to get her off the counter, scan a QR code and wait in the car, after saying how pitiful my puppy was looking. We wanted to give our puppy some air so we put her on a puppy pad outside to wait until they called us back in but they threatened to call law enforcement for loitering, while standing outside our Vehicle. There was two white guys standing outside their vehicles & walking around but they never said a word to them on the intercom and the security had a very rude demeanor. (Racist vibes). After waiting 2hours they told us to pull around back just for the nurse to inform us it would be $310 for a test and our puppy would die without treatment. No billing options, just if you dont pay they dont care if your pet dies. These people dont care about your pet they care about your skin color and pockets $$$$$
Apr 2nd, 2024

If I could give this place less than one star I would. My dog was excessively drooling, barely breathing, shaking, vomiting, and his pupils were fully dilated. We took him here and they did vitals, X-rays, ultrasounds, and much more. They sent my dog home saying he was fine when he obviously wasnt. Then he got worse so we took him back two hours later and they told us he was now dying and septic. How they missed that 2 hours before I have no clue? All these people want is money and they prey on peoples emotions because they dont want to loose their animal. Originally it was $1300, then we turned around and it was $5000, then we turn around again and they say its about $8000. They still were telling us to do the surgery even though he was septic. He would die in surgery if he was septic and if he happened to live he would maybe be alive for 5 hours afterward. These vets and staff have no clue what they are doing and Im only 19 and can read these diagnostics better than they can. PLEASE never take your pets here. I wouldnt wish this emotional damage on my worst enemy.
Mar 25th, 2024