Chamber of Commerce

      Spa Hearth & Home

      ( 83 Reviews )

      Spa Hearth & Home
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      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      11:00 AM - 4:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.6 - (83 reviews)
      66
      9
      2
      2
      4
      Read Our 83 Reviews

      Chamber Rating

      4.6 - (83 reviews)
      66
      9
      2
      2
      4
      › ‹
      • Sage Rauer


        Jan 20th, 2024

      • Amy Webb

        I have worked with Debbie from Spa Hearth and Home for well over 20 years on various outdoor furniture purchases as well as gas fireplace logs. The outdoor furniture still looks like new after all these years. Love the fact that they deliver to the Jersey shore.
        Jan 13th, 2024

      • Stansbury Robinson

        I purchased a hot tub from this store several years ago. The initial start up was bad as they neglected to change it from display to actual use mode. Once this was corrected I had little interaction until my hot tub started having issues. When I called for service I was given a price and told if I didnt lake it I could go somewhere else. Had I known the customer service was this poor, I would have gone somewhere else to purchase the hot tub. In response to the store response: I dont appreciate the insinuation that I am not telling the truth. You may want to start recording your calls. Thats exactly what I was told on 10/18/2023 @ 3:20 PM. With regards to the factory settings it should have been changed prior to delivery.
        Oct 10th, 2023

      • David Decker

        Ordered a spa 2 yrs ago. Great purchase. I used the electrician they recommended and everything came out well. If you need to call them they always answer and are polite and helpful. Would recommend.
        Oct 7th, 2023

      • Charlie Jennifer

        Really good at selling hot tubs. Fast friendly service with knowledgeable salespeople and great pricing. The physical delivery was satisfactory with the hot tub, arriving in good condition, and then taking care, not disrupt any of my landscaping in the process . HoweverDespite us purchasing the same hot tub that we had previously and the electric already being there, they would not hook it up. Moreover, the delivery people did not have any knowledge of the hot tub or how to use it. They were also unable to explain what the default settings currently were upon delivery. The delivery people handed me a user manual and said everything I need to know is in there :( Less than six months after getting the hot tub the hot tub cover flew off in a high wind and broke the plastic locks that came with the hot tub. Upon calling the store to tell them of this incident they would not replace the locks saying instead that I had to purchase them for $25 :( I will also point out that an email sent to my sales person asking about the locks was not answered nor was the voicemail I left in the general mailbox.
        Mar 16th, 2024

      Read Our 83 Reviews

      About
      Spa Hearth & Home

      Spa Hearth & Home is located at 492 NJ-38 in Maple Shade, New Jersey 08052. Spa Hearth & Home can be contacted via phone at 856-234-7799 for pricing, hours and directions.

      Contact Info

      •   856-234-7799

      Payment Methods

      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Spa Hearth & Home?

      A The phone number for Spa Hearth & Home is: 856-234-7799.

      Q Where is Spa Hearth & Home located?

      A Spa Hearth & Home is located at 492 NJ-38, Maple Shade, NJ 08052

      Q What is the internet address for Spa Hearth & Home?

      A The website (URL) for Spa Hearth & Home is: https://spahearthandhome.com/

      Q What days are Spa Hearth & Home open?

      A Spa Hearth & Home is open:
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: 11:00 AM - 4:00 PM
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is Spa Hearth & Home rated?

      A Spa Hearth & Home has a 4.6 Star Rating from 83 reviewers.

      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      11:00 AM - 4:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      Spa Hearth & Home

      Overall Rating

      Overall Rating
      ( 83 Reviews )
      66
      9
      2
      2
      4
      Write a Review

      Sage Rauer on Google

      image

      Business Response on Google Feb 2nd, 2024
      Thanks for the stars Sage! If there is any way we can further assist you, please let us know.

      Amy Webb on Google

      image I have worked with Debbie from Spa Hearth and Home for well over 20 years on various outdoor furniture purchases as well as gas fireplace logs. The outdoor furniture still looks like new after all these years. Love the fact that they deliver to the Jersey shore.

      Business Response on Google Mar 4th, 2024
      Hi Amy, thanks for the kind review! We love seeing the pictures of your patio furniture at your place. Looks nice and relaxing! If there is any way we can further assist you, please reach out any time. Always happy to help.

      Stansbury Robinson on Google

      image I purchased a hot tub from this store several years ago. The initial start up was bad as they neglected to change it from display to actual use mode. Once this was corrected I had little interaction until my hot tub started having issues. When I called for service I was given a price and told if I didnt lake it I could go somewhere else. Had I known the customer service was this poor, I would have gone somewhere else to purchase the hot tub.
      In response to the store response: I dont appreciate the insinuation that I am not telling the truth. You may want to start recording your calls. Thats exactly what I was told on 10/18/2023 @ 3:20 PM. With regards to the factory settings it should have been changed prior to delivery.

      Business Response on Google Oct 29th, 2023
      Hi, Stansbury. We're sorry to hear about your experience. To clarify, what you are describing is an issue with factory presets or the electrician chosen to wire the spa. We do not program modes at startup since spas are not filled and wired before or during delivery. As for your concern with our service and product rates, we keep our rates competitive to offer our customers an affordable option when their spas fall outside the manufacturer's warranty. If you are ever unsatisfied with our prices, we may offer an added discount, or suggest another company to assist you. We do not outright tell our customers, if they do not like our prices, to take their business elsewhere. That said, we appreciate you raising these concerns with us, and if you still need assistance, please call the showroom. We are more than happy to help make things right.

      David Decker on Google

      image Ordered a spa 2 yrs ago. Great purchase. I used the electrician they recommended and everything came out well. If you need to call them they always answer and are polite and helpful. Would recommend.

      Business Response on Google Feb 3rd, 2024
      Thanks for the stars and the kind words David! Always happy to help. If there is anything else we can assist you with please let us know.

      Charlie Jennifer on Google

      image Really good at selling hot tubs. Fast friendly service with knowledgeable salespeople and great pricing. The physical delivery was satisfactory with the hot tub, arriving in good condition, and then taking care, not disrupt any of my landscaping in the process . HoweverDespite us purchasing the same hot tub that we had previously and the electric already being there, they would not hook it up. Moreover, the delivery people did not have any knowledge of the hot tub or how to use it. They were also unable to explain what the default settings currently were upon delivery. The delivery people handed me a user manual and said everything I need to know is in there :( Less than six months after getting the hot tub the hot tub cover flew off in a high wind and broke the plastic locks that came with the hot tub. Upon calling the store to tell them of this incident they would not replace the locks saying instead that I had to purchase them for $25 :( I will also point out that an email sent to my sales person asking about the locks was not answered nor was the voicemail I left in the general mailbox.

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      Overall Rating

      Overall Rating
      ( 83 Reviews )
      66
      9
      2
      2
      4

      Write a Review

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