Total Performance Incorporated

Bad experience at Total Performance, with Chris who I went to Lincoln Tech with 30 years ago! I brought my car there for brakes and a tune-up, had my own parts, I received a call from his wife Theresa, who said that the work would cost over $2,000 that's just for labor, I said no thanks I'll be right there to pick up my car, only to find out that the person who moved my car, hit the fence and said nothing to me or them about it and then lied to my face saying it didn't happen there, well I know for a fact that it was done there, because I was away for a month and just got back my car from the bodyshop, my car is/was in excellent condition!
Mar 18th, 2024

Best place around if you need your vehicle serviced or want some extras added to your truck etc. Still the best, time after time. Still the best place in 2024!!!
Feb 23rd, 2024

Had an alignment done on my 2023 ram rebel, after installing a 2 readylift. Great customer service, very accommodating and knowledgeable. Definitely will go back in the future.
Dec 4th, 2023

Reputable shop from all my research, but I can only speak for Total Performances customer service as I never worked with them based on the awful lead up to my scheduled appointment. Unfortunately, despite stopping in at the shop months in advance, emailing a list of components and calling multiple weeks in advance, TP decided to change the timing of the drop off process with me with no advance notice and provided me no alternative but to "bring them over now". Theresa then proceeded to tell me how she was trying to work with me to schedule and when I suggested that this change in timing had nothing to do with me and everything to do with them, Theresa decided to immediately cancel my appointment all together. Nice right, months of planning, emails conversations, and then bang, Total Performance pulled the rug out my appointment because I spoke up about the problem a schedule change caused. Thanks for wasting about 2 months of my time and energy. Read the other reviews, its obviously your world Total Performance, the customer is just passing through.
Sep 25th, 2023

First time customer : I honestly, can say that Ive been to several repair shops for my issue, and these people were the only ones to correct the issue. I found them out of luck and Im glad I did, their staff is extremely courteous, very professional. Their accommodations were more than adequate, and they really went the extra mile to make sure that I was happy after everything was done. This is very few and far between these days and I wanna thank everyone there for doing such an outstanding job.
Jul 29th, 2023