Blue Iris Landscaping LLC

We recently bought a new house and entrusted a number of projects to Taylor and his team at Blue Iris. Taylor was fantastic to work with, reasonable, responsive, and the work was top notch. He took care of grading on the side of our house to prevent basement flooding, installed a trench drain at the end of our driveway, and completely reinvented our backyard with a beautiful brick patio that replaced an overgrown mess. I highly recommend them especially after working with other groups.
Apr 1st, 2020

I had a similar poor experience to those posted here. I believe the biggest problem was that Taylor simply didn't listen to anything I said. It seems that he had a vision for what my yard could look like and, for $18,000, he could implement it. Unfortunately, what he envisioned did not come close to what I wanted or needed. My other major complaint is that he appeared offended when I questioned or did not like his suggestions for plants. Expensive lesson.
May 21st, 2019

We are going through very same stuff as below!!! NOT HAPPY! If something is going on in personal life or professionally cannot believe we would not be notified in some shape or form. This company has been around a long time so we thought it was reputable and decided to go with them as they seemed unique. At this time, unique would not be my first way of describing them.
Sep 2nd, 2017

If I could give zero stars, I would. Charged $600 for the drawing, which I expected and he was upfront about. He drafted the plan over the winter, indicating he would contact us in the early spring (March-April) to meet, go over the plan and schedule the work. Come end of spring (end of May), we did not hear from him, so decided to call him instead to go over and schedule. We signed the contract for a portion of the work (front and side yard) and he indicated we would need to put nearly $4,000 as a down payment for the work. At the time, he said we would be schedule for the work to start 2-3 weeks from receiving the signed contract. 3 weeks passed, no response or contact from him regarding the install. My wife called and emailed multiple times, and no response. I called and left a voicemail indicating that we would require a start date and response or they would be hearing from my lawyer. Later that day, my wife received an email from him that indicated a start date of July 24, 2017. This email was a total of nearly 4 sentences. "Hi Customer Thank you I did get your contract and deposite. I am sorry I have not been more communicative. We have been realy busy. I have you scheduled for july 24th. Thanks Taylor Elkins Blue Iris Landscaping LLC" Misspelled words and the brevity of the email shows complete disregard for professionalism and customer service. He has been unresponsive the entire time and the work has still not started. This email was received on June 7, 2017. At this point, I will be contacting Taylor to get my deposit back and cancel the contract. I'm hoping not to go through small claims court to get this money back, but, luckily, I have some close friends who are lawyers that will assist me with this. I HIGHLY recommend NOT to use Blue Iris. Seems like he is just using us for a money grab.
Aug 11th, 2017

I recently hired Blue Iris Landscaping to do a 'clean up' of the property around my Madison home as part of a house sale. The company and its owner, Taylor Elkins, came highly recommended by people who know plants and landscaping services well. Although I had already left the Madison area, I called Taylor to explain my situation and needs, and he offered to work with my realtor to determine that the weeding and related work was done appropriately. Taylor's quoted price for the job - over $2100 for a single day's work (on an expedited basis) - was much more than I had expected, but I found him to be courteous and knowledgeable so, based on his reputation and recommendations, I hired him. I'm sorry to say I was very disappointed with the outcome. Based on reports from multiple people who were there, his crew was unprofessional and non-cooperative. They refused to weed parts of the yard. They spent a large part of their time smoking cigarettes on my back deck and left a pile of cigarette butts behind. They also did not exercise sufficient care and damaged some of the existing plants. The entire front yard was left untouched because of concerns about further plant damage. Others had to clean up, add new plants, and finalize the yard to make it presentable to potential buyers. Given the large sum Blue Iris requested to do the work, I believed a discount was justified to compensate for the reportedly shoddy work of some crew members. Taylor flatly refused any price adjustments. Although I found Taylor to be a nice guy, the overall experience of working with Blue Iris was unpleasant. I know mistakes and disagreements can happen, but I found Taylor's unwillingness to adjust the cost of the job to be unreasonable. I would therefore recommend that anyone in Madison looking for reliable, high quality landscaping services at a reasonable price to look elsewhere.
Sep 8th, 2016