Madison National Life

Been taking real good care of me....
Feb 10th, 2024

Unsupportive INSURANCE company. They don't have the customer's interests in mind. ESPECIALLY after the client has paid for a Benefit Amount out of his/her check. They use DELAY tactics & will lie about the Delay when you talk to them over the phone. Insurance Companies used to be there for the people that bought it
Jan 26th, 2024

I'm a CPA and have dealt with or had experience working with many insurance carriers. These guys are delay tactic experts and liars. They will send you incorrect forms to complete and contact you weeks later stating they need new forms, send you the exact same form with their address changed, and then ask you to resubmit the claim. I'm working on nearly 6 weeks now on a death benefit claim and have been told on 3 separate occasions that the funds are "on the way and everything has been approved". DO NOT BUY INSURANCE FROM THESE PEOPLE.
Oct 7th, 2023

very poor customer service. Ver aggressive in collecting but slow in service. I will not use them anymore.
Jul 29th, 2023

This is the worst!!! Company ever! My Doctor sent me off on Maternity Leave early and this company decided that what my doctor sent me off for wasnt a complication!!! How would you know if it isnt a complication!!! Are you guys doctors!!! I have had this insurance for over 5years and never claimed anything. Got pregnant and they refuse to pay me my short term disability. They wont even pay me disability for after I have baby! This company is the worst for any disability insurance and I am very upset at how my Claims Specialist Vanity handle my whole case. I have to continuously call to find out whats happening with my claim. Then for her to tell me oh! We cannot pay you . Pregnancy in itself is a disability! It is a complication just being pregnant. Who are you to tell me how I felt during my pregnancy. I was sick my whole pregnancy barely could eat, sleep or do anything. But Madison Life wants to diagnose me themselves! Disappointed beyond words!!! CANCELLED! Wasted my money for 5yrs for nothing!
Feb 28th, 2024