Ashley Store + Outlet

Dont trust that 72 month credit no interest. We have it on the paperwork and they still charging interest and the gm dont return calls your salesman wont. The service is definitely not what it use to be its kinda sad. I would never leave a bad review but its beeen to many discrepancies and they dont care once its paid for
Mar 16th, 2024

Mar 11th, 2024

We came to the store looking for a new mattress because I was having back problems, Edgar greeted us upon entering not to mention he is bilingual which made us feel like home, he helped my husband and I select the best mattress for us without being pushy like other salesmen. We are so happy with our purchase and cant wait to sleep in our new mattress!! Thank you Edgar
Feb 26th, 2024

I went shopping for a new furniture set @ Ashley madison east. I was greeted kindly by Edgar who took me right to what I described! He sat with me and talked over pricing, set up options, the fabric/cushion details and the service option for continued care of my investment. He also made delivery notes and went over everything with me twice to make sure I was getting what I wanted and there were no questions. 7 days later I was searching for my dining set and I sent him a message asking if he could find me an "out of stock" option. Within 20 minutes he found it for me and was able to put it with my previous sale for payment and delivery with ease! Super thankful for him! I would like to give a shout out to Darin, the manager as well for his help along the way.
Mar 21st, 2024

This review is written for my wife and my experience with Ashley Outlet in Madison, Wisconsin on Monday, February 12, 2024. We were immediately greeted by James B. Customer Representative in a personal and professional manner addressing our interests in various pieces of furniture for our family room. James demonstrated a friendly and enthusiastic attitude and attention to our needs. He demonstrated a vast knowledge of furniture selection, style, livability, and matchabilty, of various pieces of furniture. In addition, he demonstrated a creative design of fabric colors and textures that flowed from piece to piece. James was not high pressuring or over bearing. His personal and enthusiastic approach with us met and exceeded our expectations. Well done James B!
Mar 9th, 2024