Lands' End

Mar 2nd, 2024

Had a return and went very smoothly. All the people that work there are very helpful and polite. I had Jennifer and she was great. Thanks to the Madison Ladies at lands end. Keep up the great job
Feb 9th, 2024

Feb 2nd, 2024

This review is of some items I purchased online. The "write a review" option on my order page isn't clickable. I ordered the Squall jacket, Thermaskins long underwear, and the insulated jacket for layering under the Squall. The brim of the hood on the Squall is so tight that it's difficult to pull on over your head, even when the hood adjustments are loosened all the way. When it's lying flat on your shoulders the brim pushes uncomfortably against the back of your head, especially when you're driving. The storm cuffs are too tight and make layering difficult.The Thermaskins size L fit well (5'6, 140 lb) except the waistband is ridiculously wide, stiff, and floppy. The collar points on the insulated jacket rub against your chin when zipped all the way. An earlier version of this jacket featured a collar that zipped snugly under your chin, and also had a zippered chest pocket. All these items show cost-cutting at the expense of attention to detail compared to the same items from years past. You can and should do better, Land's End.
Dec 18th, 2023

Dec 14th, 2023