Johnson's Ace Hardware

Apr 6th, 2024

Apr 5th, 2024

I do not recommend home delivery with them! They brought my great grandmother Pine straw and the deliverer, (Jacob/Jake) was very rude and unprofessional! He parked across the street and threw the bales out the side of his truck and walked them across the road and went back and forth dropping half of the bales. Given it was windy, every bale he dropped split in half and got scattered all over the yard, road, and ditch. We asked Jacob/Jake multiple times to pull into the driveway he told us it was policy that he couldnt the first time my great grandmother asked him to he said ma'am dont talk to me. He even kicked some of the pieces that fell!! I called the store and talked to the manager (Steven) regarding that policy, and he called Jake/Jacob and Jake/Jacob told Steven that he couldnt pull into the driveway without getting in the yard because it was narrow WE HAVE A FENCE AROUND THE YARD, and driveway on most of the yard!! Anyways Steven came and brought us 2 more bales of pine needle and then kept making excuses on Jake/Jacobs behavior and unprofessionalism! When I told Steven about the remark Jacob/Jake said about maam dont talk to me he looked at my great grandmother and said did he really and my great grandmother just looked at him and gave him a look and he said that doesnt sound like something Jake would say. Your employees and managers need to do better!! We wont be receiving no more home deliveries or even store products from this Ace Hardware no more!
Apr 2nd, 2024

Theu are always so helpful and kind. Prices are amazing. The store is well stocked and clean. Location is perfect. And they always have the birdseed we use!
Mar 30th, 2024

Mar 29th, 2024