Windsor Gardens Convalescent Center of Long Beach

Nancy Wilson _{on Google}

Jun 5th, 2023

The staff is very caring and always will to help you recover and the management has new ideas Great the new management is awesome and hard working to make a better place for patients and staff.

Kimberly Gavurnik _{on Google}

May 27th, 2023

I've been here for two months needing a hip replacement. It's horrible! The food is barely edible and physical therapy is about a total of 2 hours a week. Other than that they prefer patients to just lay in bed all day and night so they're not bothered. There's a couple of great CNAs but I've seen the doctor twice in 2 months and he hasn't referred me to a surgeon so I can have the hip replacement. The administrator is a complete joke and retaliates if you complain about anything. I'm currently looking for another place where I can actually get the care I need

Samanta Chain _{on Google}

Feb 19th, 2023

Staff is very dysfunctional at best one resident hasn't had a shower in two weeks and the staff acts like that resident is going to take up all of their time also the same resident has numerous staff that refuse to change them

Patti Murphy _{on Google}

May 25th, 2023

I have grave concerns for my friend who is here after having a stroke. I have seen residents begging for help, only to be ignored. My friend has repeatedly been left in a filthy diaper all day. I insisted she be changed and the cna gave me attitude. She developed a severe UTI, caused by unsanitary practices resulting in bacteria. The staff did not take her situation seriously until my other friend who was visiting demanded help for our friend who was suffering. She was taken by ambulance to a hospital for treatment only to be returned to this place!
My friend has no television, no therapy, no doctor visiting her, no plan for recovery.
The bed she has is not even safe. It is as if she is just waiting in hell. Some of the staff seem compassionate but they are stretched way too far. It is impossible to get a call back from the social worker, so save yourself the frustration. Do not expect a response. The only way to talk to anyone with any authority is to catch them in person. One lead RN who stands out as someone who will listen is Terry. Do not bring your loved one here. This place needs a major overhaul.