Jericho Properties Realty LLC

Thank you for taking the time to share your feedback regarding your experience with our company. We take all feedback seriously and are sorry to hear that you had a negative experience during your interaction with us.We apologize if you felt that we did not fully address your concerns when contacting your previous landlord for a reference. Our goal is to ensure a thorough and fair evaluation process for all applicants. While we do request references from landlords, we understand that there may be instances where applicants have a different perspective on their past rental history. We appreciate your feedback on this matter, and we will certainly review our reference-checking process to see if there are areas for improvement.Regarding the attitude you encountered during your interactions with Samantha, we are deeply sorry for any inconvenience or discomfort you may have experienced. We hold our team members to a high standard of professionalism and customer service, and your comments will be shared with our management for further evaluation and training.We understand that finding a suitable place to live is an important decision, and we regret that your experience with us did not meet your expectations. We value every potential client and their unique circumstances, and it is disappointing to hear that you did not have a positive impression of our company.We would welcome the opportunity to discuss your concerns further and explore how we can improve our services. Please feel free to reach out to our customer service department, and we will do our best to address any remaining questions or issues you may have.Once again, we appreciate your feedback and apologize for any inconvenience you experienced. We hope to have the chance to better serve you in the future and regain your trust.