BD's Mongolian Grill

Apr 8th, 2024

Apr 5th, 2024

Apr 5th, 2024

Haven't been here in a while. Came for lunch the other day. Did the make your own bowl selection. A few items where out of stock, but still had a good variety to choose from. Watched as food was cooked. Ordered an appetizer sampler platter to go along with bowl. Enjoyed the food. Used the app for points towards future rewards.
Apr 2nd, 2024

First off, let me state that we drove from Tampa to come on a Saturday afternoon when it was not busy. For this date, I let my husband choose the restaurant, and I did not look at the reviews as I normally would. We walked in around 4 pm. We stood at the door for a few minutes as the hostess was on the phone checking on a reservation for someone, and she was the only one there to sit us. We sat at a table that hadn't been wiped down in a few days for sure. My husband said the last time he came it was great, but this time wasn't. The waitress we had was less than efficient. We asked for water with lemons but got water and then had to ask for lemons again. We put in an order for drinks, but they didn't come for a while the food was almost ready when we got our drinks. The dragonfruit drink was good, and so was the toasted coconut mule. We ordered the sampler appetizer. The egg rolls were good, the dumplings were cold, and the krab rangoon was too doughy. I WOULD NOT recommend the sampler. The waitress was pretty much nonexistent for most of our visit. She came by to ask how we were, but for an empty restaurant, I expected to have excellent service since your tip depends on how you serve. I digress. We got bowls to fix our plates so they could be cooked. They were smaller than I thought, but we pilled them up, lol. The restaurant is dirty, even nasty in some places, but it would make sense to have trays to carry all the items to the grill without spilling multiple items and sauces on the floor. The floor was sticky around the place where you created your bowl. The cook was extra friendly, and he did a good job by himself. However, our food was burnt as he was working solo and got 10 orders at a time, and then they were cooked way too long. The vegetables were black as you in the pictures. The grill needs to be cleaned, it looks like there is a lot of buildup on the surface, and the floor under it looks disgusting. I still tipped the cook as he was doing his best. The brown rice was hard, I mean like barely cooked hard. It sat in a steamer and then on a bowl as your food was almost cooked. I see why most people got white rice. The food was not good because of how badly it was burnt. Please see the pictures. I will not be returning, and I would not recommend it. The building itself is disgustingly nasty. The floor, table, and chairs were sticky, the chairs were old, and parts of the booths had torn cushions. The place looks like it has been open for 10 to 15 years, and it really shows. It also shows that they do not care about dust falling into your food, as the ceiling is nasty, or the air that employees are breathing, as the dust is everywhere. From the smoke of the grill to years of dust collected on the ceiling, they need to hire someone to clean the restaurant from top to bottom, even close for a few days for this to happen. You can see in the pictures that there is filth everywhere. Overall, it is definitely a NOOOOO!!!
Apr 6th, 2024