American Mattress
Hours
Chamber Rating
-
Lynnette Fosco
Robert, the manager, was wonderful, loved the no nonsense approach. Very positive experience, I highly recommend this place. Great experience, great prices and value.
Mar 21st, 2024 -
Antanas Kubilius
Great experience with Robert. Bought a really nice mattress. Got a nice deal. Very happy!!!
Mar 8th, 2024 -
Svetlana Novakovic
The owner Robert was super nice to my family and gave us a great deal and service. Highly recommend!
Mar 1st, 2024 -
Matt Hynek
My issue is not with the store, but more with American Mattress in general. I have bought several mattresses from this store, and have had no issues. On my last mattress purchase, I was told the mattress was in stock and would be delivered. I arranged to take a day off of work, only to be informed the day before the delivery, that they could not honor their commitment and would have to reschedule for the following week. They said it was an issue with the supplier, or some other excuse. A week and a half later, I finally received my mattress and adjustable base. However, the base was broken out of the box. I refused delivery because I did not want to accept a brand new item that was broken, but was assured by the delivery man to keep the base and that American Mattress would exchange the base ASAP. They then call me later and say that they want to attempt to fix it instead. I waited several hours and then finally a person from the base company (Rize Home) came out and was unsuccessful at fixing it. Now, instead of getting a new base as promised, I am being told I have no choice but to take another day off of work and wait around for a repairman to fix the brand new base! Do yourself a favor and go to Mattress Firm or Hasseless Mattress where customers are still valued!
Mar 27th, 2024 -
Wendill Bills
Friendly and polite employee who was very helpful in providing information on purchasing a mattress and box spring. Simple and easy process from start to finish.
Feb 12th, 2024
About
American Mattress
American Mattress was founded in 1988. Two co-workers from a local family owned mattress company became disheartened after the business was sold to a major corporation.The family owned culture quickly disappeared. Treating customers and employees like family was replaced by big corporate policies. The two friends decided to strike out on their own and create a company with a locally owned culture of friendships and treating every customer like family. The sleep industry had changed over the past 30 years, but the American Mattress brand has never wavered from its original beginnings and remains a symbol for unmatched customer service and the highest quality product offerings.
Services
- Mattresses
- Shopping
Specialities
- Mattresses
- Shopping
Payment Methods
- Cash
- Paypal
Questions & Answers
Q What is the phone number for American Mattress?
A The phone number for American Mattress is: (847) 540-7200.
Q Where is American Mattress located?
A American Mattress is located at 531 S Rand Rd, Lake Zurich, IL 60047
Q What is the internet address for American Mattress?
A The website (URL) for American Mattress is: https://www.americanmattress.com/pages/american-mattress-lake-zurich-il
Q How big is American Mattress?
A American Mattress employs approximately 20+ people.
Q What days are American Mattress open?
A American Mattress is open:
Monday: N/A
Tuesday: N/A
Wednesday: N/A
Thursday: N/A
Friday: N/A
Saturday: N/A
Sunday: N/A
Q How is American Mattress rated?
A American Mattress has a 4.8 Star Rating from 212 reviewers.
Hours
Ratings and Reviews
American Mattress
Overall Rating
Overall Rating
( 212 Reviews )Lynnette Fosco on Google
Robert, the manager, was wonderful, loved the no nonsense approach. Very positive experience, I highly recommend this place. Great experience, great prices and value.
Antanas Kubilius on Google
Great experience with Robert. Bought a really nice mattress. Got a nice deal. Very happy!!!
Svetlana Novakovic on Google
The owner Robert was super nice to my family and gave us a great deal and service. Highly recommend!
Matt Hynek on Google
My issue is not with the store, but more with American Mattress in general. I have bought several mattresses from this store, and have had no issues. On my last mattress purchase, I was told the mattress was in stock and would be delivered. I arranged to take a day off of work, only to be informed the day before the delivery, that they could not honor their commitment and would have to reschedule for the following week. They said it was an issue with the supplier, or some other excuse. A week and a half later, I finally received my mattress and adjustable base. However, the base was broken out of the box. I refused delivery because I did not want to accept a brand new item that was broken, but was assured by the delivery man to keep the base and that American Mattress would exchange the base ASAP. They then call me later and say that they want to attempt to fix it instead. I waited several hours and then finally a person from the base company (Rize Home) came out and was unsuccessful at fixing it. Now, instead of getting a new base as promised, I am being told I have no choice but to take another day off of work and wait around for a repairman to fix the brand new base! Do yourself a favor and go to Mattress Firm or Hasseless Mattress where customers are still valued!
Wendill Bills on Google
Friendly and polite employee who was very helpful in providing information on purchasing a mattress and box spring. Simple and easy process from start to finish.
Overall Rating
Overall Rating
( 212 Reviews )Write a Review
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