Chamber of Commerce

      Advance Auto Parts

      ( 94 Reviews )

      Advance Auto Parts
      Buy Online and Pick Up In-Store in 30 minutes
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.9 - (94 reviews)
      50
      19
      9
      0
      16
      Read Our 94 Reviews

      Chamber Rating

      Verified Member
      3.9 - (94 reviews)
      50
      19
      9
      0
      16
      › ‹
      • srt4swapped

        Wanted to return something but didnt have a receipt. The old man insisted I needed a receipt even tho I came in with my debit card I used that day. This was a faulty tire patch kit with a broken handle.
        Apr 10th, 2024

      • Mike Gilman


        Apr 1st, 2024

      • Kristina Sehnke

        Worst customer service. I went in looking for replacement bulbs for headlights and wiper blades. I explained that a well-known brand of wiper blades didn't work on my car last time, after multiple attempts and people trying. But a different employee/location recommended a certain brand which did work. However I couldn't remember the specific brand. The kid treated me like I was stupid and had no clue what I was talking about. Then when I decided to look elsewhere for the wipers, at checkout the kid looked at his coworker (manager Steven T.) and laughed at me then said "unless you know something I don't". I've been in customer service myself for 15 + years and have never treated someone like that. Employee name on the receipt shows Django G.
        Feb 5th, 2024

      • Ryan Nichol

        Would love to make it zero stars. The staff at this location are very rude and very unprofessional.
        Jan 25th, 2024

      • Jeryl Grosche

        Clerk was rude, told me to come in when there were two people that could put my battery in. I came in when they were two people. He said he cant put it in. Went to Wakanda. They put it right in Donna to be specific Lake Zrich flat out lied to me.. I dont like being lied to as you stare me in the face
        Jan 23rd, 2024

      Read Our 94 Reviews

      About
      Advance Auto Parts

      Your local Advance Auto Parts at 740 S Rand Rd in Lake Zurich offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

      Contact Info

      Products

      • Car Batteries
      • Motor Oil
      • Brakes and Rotors
      • Windshield Wipers
      • Air Filters
      • Spark Plugs
      • Alternators
      • A/C Recharge Kits

      Services

      • Battery Recycling
      • Battery Installation
      • Charging & Starting System Testing
      • Loaner Tools
      • Engine (OBD-II) Code Scanning
      • Wiper Blade Installation

      Brands

      • DieHard
      • FRAM
      • Carquest
      • Trico
      • Valvoline
      • Bosch

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Advance Auto Parts?

      A The phone number for Advance Auto Parts is: (847) 550-0167.

      Q Where is Advance Auto Parts located?

      A Advance Auto Parts is located at 740 S Rand Rd, Lake Zurich, Illinois 60047

      Q What is the internet address for Advance Auto Parts?

      A The website (URL) for Advance Auto Parts is: https://stores.advanceautoparts.com/il/lake-zurich/740-s-rand-rd?utm_medium=local&utm_source=yext&utm_content=listing-2016-12-29&utm_campaign=aap

      Q How big is Advance Auto Parts?

      A Advance Auto Parts employs approximately 20+ people.

      Q What days are Advance Auto Parts open?

      A Advance Auto Parts is open:
      Friday: 7:30 AM - 9:00 PM
      Saturday: 7:30 AM - 9:00 PM
      Sunday: 9:00 AM - 8:00 PM
      Monday: 7:30 AM - 9:00 PM
      Tuesday: 7:30 AM - 9:00 PM
      Wednesday: 7:30 AM - 9:00 PM
      Thursday: 7:30 AM - 9:00 PM

      Q How is Advance Auto Parts rated?

      A Advance Auto Parts has a 3.9 Star Rating from 94 reviewers.

      Hours

      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM

      Ratings and Reviews
      Advance Auto Parts

      Overall Rating

      Overall Rating
      ( 94 Reviews )
      50
      19
      9
      0
      16
      Write a Review

      srt4swapped on Google

      image Wanted to return something but didnt have a receipt. The old man insisted I needed a receipt even tho I came in with my debit card I used that day.
      This was a faulty tire patch kit with a broken handle.

      Business Response on Google Apr 10th, 2024
      Hello srt4swapped, thank you for taking the time to leave this review! We strive to provide exceptional service to all of our customers, and we're sorry to learn that your experience with our South Rand Road location resulted in a 1 star rating. We've forwarded your feedback to the field leadership of this store so they may further investigate, and use this as a training opportunity.. Thank you for shopping with Advance Auto Parts and Batteries!

      Mike Gilman on Google

      image

      Kristina Sehnke on Google

      image Worst customer service. I went in looking for replacement bulbs for headlights and wiper blades. I explained that a well-known brand of wiper blades didn't work on my car last time, after multiple attempts and people trying. But a different employee/location recommended a certain brand which did work. However I couldn't remember the specific brand. The kid treated me like I was stupid and had no clue what I was talking about. Then when I decided to look elsewhere for the wipers, at checkout the kid looked at his coworker (manager Steven T.) and laughed at me then said "unless you know something I don't". I've been in customer service myself for 15 + years and have never treated someone like that. Employee name on the receipt shows Django G.

      Business Response on Google Feb 2nd, 2024
      Hello, Kristina. Thank you for taking the time to write your review of our South Rand Rd location. We are sorry to hear that your experience with us was not great. At Advance, we expect our Team Members to be knowledgeable and professional when assisting our customers, and we apologize that we missed the mark here. We have notified our Field Leadership Team of your feedback and they will take all necessary action. We appreciate you bringing this to our attention, and we hope that you will give our store another chance to properly serve you in the future

      Ryan Nichol on Google

      image Would love to make it zero stars. The staff at this location are very rude and very unprofessional.

      Business Response on Google Jan 31st, 2024
      Thank you for the feedback, Ryan. We are sorry to hear you did not have an exceptional experience at our South Rand Rd location. We always want to ensure our Team Members are providing our customers with the exceptional and helpful service they deserve. We hope you are willing to shop with us again moving forward and thank you for choosing Advance Auto Parts.

      Jeryl Grosche on Google

      image Clerk was rude, told me to come in when there were two people that could put my battery in. I came in when they were two people. He said he cant put it in. Went to Wakanda. They put it right in Donna to be specific Lake Zrich flat out lied to me.. I dont like being lied to as you stare me in the face

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 94 Reviews )
      50
      19
      9
      0
      16

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Auto Parts Store Near Me in Lake Zurich, IL

      National Bushing
      505 Oakwood Rd Ste 240
      Lake Zurich, IL 60047
      (847) 847-1553
      ( 2 Reviews )
      O'Reilly Auto Parts
      233 S Rand Rd
      Lake Zurich, IL 60047
      (847) 550-1159
      ( 77 Reviews )
      NAPA Auto Parts - Motor Parts & Equipment Corporation
      191 S Rand Rd
      Lake Zurich, IL 60047
      847-438-7880
      ( 23 Reviews )
      Lube Right Oil Change
      513 S Rand Rd
      Lake Zurich, IL 60047
      847-320-1989
      ( 14 Reviews )
      Heidts Automotive
      800 Oakwood Rd
      Lake Zurich, IL 60047
      800-841-8188
      ( 19 Reviews )
      Remington Automotive of Lake Zurich
      507 S Rand Rd
      Lake Zurich, IL 60047
      847-438-1844
      ( 125 Reviews )
      Quarter Master Industries Inc
      510 Telser Rd
      Lake Zurich, IL 60047
      847-540-8999
      ( 10 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading