Rancho Niguel Dental Group

thomas reyes _{on Google}

Jun 28th, 2023

I used to be a patient and had insurance coverage. My wife left your office, however I wish to rejoin your service. We had delta insurance coverage. Can you refer me back to Delta Ins

Christina Holder _{on Google}

Dec 9th, 2022

Ive been coming here since I was a child. Ive been to other dentists as well but none have compared (they all try to do unnecessary work and charge me for something I dont need - not here!!) I have had so many fillings throughout my life due to poor enamel on my teeth. Every time has gone smoothly. I had an injury after snowboarding to my jaw and neck. They respect that, put it in my chart, and I remind them each time I go in. Theyre super gentle and give me lots of breaks when needed. Pain free cleanings! They always do a great job cleaning and being thorough to check my fillings whenever I come in. I chipped a tooth a couple weeks ago and they let me know what to expect should it need fixing (it was minor). I will come here as long as I can!

Kat Mercado _{on Google}

Apr 20th, 2023

Disrespectful, unprofessional and tactless staff. My mom came here for a regular teeth cleaning and check-up, and after they had already done her x-rays, they refused to do the cleaning because they realized she had no insurance on file. (1) She does have insurance and has been going to this dentistry for years. The staff failed do their due diligence to verify this beforehand. (2) Weve had another family member come here before without insurance for cleanings.
After Catherine (hygienist) told her multiple times that she cant clean my moms teeth because she does not have insurance, she says theyre short-staffed. I understand places are short-staffed these days, but it doesnt make sense to use that as an excuse when theyve already performed the uninsured x-rays . She *finally* tells my mom that she can pay cash if she wants why would you keep saying you cant do anything today because of no insurance? She made it seem like she didnt want to work on my mom because she didnt have insurance, even though it never seemed to be an issue with other patients before.
Additionally, the staff member who told her that she didnt have insurance was loud and was not mindful of my moms privacy at all. This is unprofessional and tactless when other patients and staff can hear within an earshot. They made a huge deal over her not having insurance when it should not even be a problem in the first place.
Extremely angry by how they can be this unprofessional and embarrass a patient like this. She had waited to see her hygienist and took PTO, which went to waste. Be more mindful of your patients and their situation and time, too.

pat c. _{on Yelp}

Dec 13th, 2022

Terrible Angry Asian hygienist, cut my gums up cleaning them to make them bleed so she could up sell on $70 shot of mouth wash, always up selling and do not trust.Everything is Always more, more, more, and found out the rip off was not even needed after getting second opinionMy older sons went at different days and said the same thing about the angry Asian lady ......perhaps the angry Asian does Not like Americans or men ? They told my daughter she had two cavities I took her to another dentist and they confirm she has no cavities in perfect teeth.Never going back and moved our family records to another dentist that's NOT part of the group scam artistsShame on management, perfect example of Greed over honor, as well as extremely poor Leadership