All American Appliance Repair Inc.

Today Andy from All American Appliance Repair came out and replaced my ice maker. When I called to schedule the appointment I had to leave a message.  I received a call back within 45 minutes. I explained exactly what was happening and was asked for the model number of my refrigerator. Since I had been having problems and got it working several times only to have it fail again I knew it needed to be replaced. They worked within my schedule for the service call. Andy arrived first thing in the morning, took a look at the problem. He had the part I needed in his truck and before long I had a new ice maker and I was a happy girl again!!! After all the problems my granddaughter has had getting appliance repair people out and fixing her issues correctly I was so pleased I found All American. Thanks Andy for great service and a great job!!!!
Mar 8th, 2023

They were able to give a correct diagnosis of my sub zero and repair it the same day.  Andy had the parts available and was able to fix it without having to order.  I will definitely use them again.
Mar 5th, 2023

First 2 appliance companies didnt come through after 2 months. 1 day after coming to my property the right parts were obtained(Subzero brand) and scheduled for a few days later. Andy showed up on time, very professional and cleaned up when done. Service: Refrigerator repair
Sep 25th, 2022

Had a terrible experience with Andy and I see he is the one to respond to unhappy reviews so hello as you read this I want future yelpers to understand what they are getting themselves into. Not only did he not do his job thoroughly the first time we called, it led to a second leak that caused my whole bottom level to flood right before the holidays, go figure. He claimed that he did us a favor on not charging for the diagnoses the first visit though we happily paid for the dryer repair. Laundry was leaking that's what he came out for but wanted to blame the wife (myself) for overloading I had a small blanket and 4 pillow cases. Second visit he was able to see all the damage since we are nowhere near fixing the issue, water damage is not fun at all, yet gave us a $350 bill for the correct fixing in which I hope he did do it correctly. And since we asked for the bill since we were not going to pay upfront for something that was clearly not our fault, he proceeded to cuss my husband out over the phone and that was my last straw. Hope your day gets better Andy!
Nov 16th, 2022

I am very disappointed.  I recently had All American come out to do a refrigerator repair.  I went through the LG website and All-American came up as an authorized dealer.    They did quote an $85.00 service fee, but if they fixed it, then it would be incorporated into the repair cost.  The technician showed up, opened the refrigerator, and said the refrigerator was not cooling.  He believed it would be a compressor issue.  He said this was a warranty issue and to call LG and use their technician.  If we would use his service the fee would be about $900 because it would cause him to complete warranty paperwork, which would take a lot of time, and take time for your company to be reimbursed for the repair.He literally spent three (3) minutes in our house, to tell us to use a LG technician, and was happy to collect our $85.  We ultimately utilized an LG technician and he was appalled that your technician basically didn't want to do the work and insinuate  the fee would be increased because he had to "complete paperwork".  LG repaired my refrigerator at less than a 1/3 the fee quoted by your technician.
Sep 20th, 2022