John Bailey Company

Brandon and his team have truly been a pleasure to work with. Our business is unique and challenging to find coverage for. Early on, he went above and beyond to understand our needs, was proactive in his search efforts and ensured we received a comprehensive policy at a fair price. The process was far more stress-free than we've ever experienced with past agencies and we are walking away with more confidence than ever that we are protected. His great communication skills and customer focused mindset were evident from the start and have continued many months later. We're extremely grateful to have been connected via mutual friends in the outdoor community. I've already referred him to several other industry businesses that have had trouble finding coverage and will continue to do so.
Mar 7th, 2024

I had requested a liability insurance quote for my glamping properties via your website on April 20th. On Friday, April 21st, I received a call from your office to discuss specifics. At that time, I was advised that I would hear back with a quote by the end of that day but was advised it could be Monday, April 24th. Never received a call or email so I followed-up with AJ on Wednesday, April 26th. He apologized and said I would hear something back by no later than Friday, April 28th. Again, no call or email from your agency. Attempted again to reach AJ on Monday, May 1st with no success. My last attempt was leaving a voicemail yesterday, May 3rd. Consistently, no response once again. This is likely one of the worst customer service experiences that I have ever encountered. I am very disappointed in how your agency handled in what could have been a potential client.
Apr 10th, 2023

We've had an excellent experience with this agency! Our agent Felicia Caldwell is super-knowledgeable and is always there to help. Insurance the way it should be.
Aug 17th, 2022

Tim Spencer knocked it out. Of. THE PARK YA DIG! Great advice and extremely knowledgeable. Looking forward to having John Bailey Company go to bat for "The Bicycle Blues Doctor"!
Oct 8th, 2020

Tim Spencer and the whole team there is great. Tim shopped our policies and got us something that was specific to our business needs as well as took time to go over the fine details with us so we felt comfortable with everything we had. He's good at what he does.
Dec 28th, 2019