Sears Optical

Thorough and knowledgeable
May 16th, 2018

I appreciate Julie's help. The experience was quick and pleasant.
Aug 16th, 2017

Cheri Guymon is an amazing person.I had a prescription for my contact lenses and tried Stanton Optical first.I wish I had gone to Sears instead of Stanton.Thankfully Cheri got my prescription filled quickly and I would highly recommend Cheri Guymon and Sears Optical.
Sep 24th, 2016

Pretty sure they just grabbed a couple of people off of the street, gave them name tags, didn't bother training them, and said "be free, clock out before you leave."Went to apply for a master card and the girl said I couldn't even apply for one unless I had stuff to buy right then. Wtf. When I told her that doesn't make sense she then called someone else in the store and told them I wanted to apply for a card and come back with it and buy things after I was approved for the card and then they told her I can't...what? So she sent me to get what I planned on getting ONLY IF I WAS GOING TO BE APPROVED, so my husband and I took our three kids back up stairs and after we all got up there she came after us saying "oh you can apply right now if you'd like to come back down." Wtf. We said no, we are already up here, we will just get what we came here for. When we got what we wanted we made it a point to go to a different employee to apply for the card and check out. After we applied she was very confused and had another woman that didn't know what was going on to come over and explain things to her. Afterwards she said we were approved for a lease for a fridge or some big appliance like that. That's not what we applied for, we just wanted the freaking card. We basically just gave up with them, and didn't buy what we went upstairs to buy. Worst store in the mall if you ask me. I'll be avoiding going in there from now on. Only went in there in the first place because belk didn't sell strollers.Edit* my husband called them and they didn't even run my credit for a card, they only ran it for the lease, so without my consent, they ran my credit for a lease, and probably knocked a couple of point off of my score for running it. Very upset with them.
Jan 2nd, 2018

Hi This is Julie Thomas, Manager and TN State Licensed Optician at Sears Optical at West Town Mall I'm inviting all of you to come give us a chance to show you how we can take care of all your Optical needs. We are very proud of our experienced and talented staff . We have a great Optometrist on site to take care of your eyeglass and contact lens exam needs . Dr. Erwin Quirand is a very thorough and experienced Optometrist who gives you more than a routine eye exam, but also checks the health of your eyes. So you can keep healthy eyes and see the very best you can for years to come. Please come by and check us out, or call us to set up your eye exam today!!!! We accept many insurance plans such as Eyemed, Humana, United Health Care, Davis Vision and VSP just to mention a few. No insurance? No problem! We have so many special sales always , even you can get an amazing deal also. I promise!!!
Dec 11th, 2017