Kingsville Clinic

Mar 1st, 2022

Looking for a new since we are not from Kingsville. So I was placed on hold after every question I asked. So that at the end of the call they say they aren't accepting new patients you got to be kidding me!! People are not lying about wasting your time here.
Jan 25th, 2022

Very poorly organized and unprofessional. I called over a dozen times to get information on a referral and I'm still waiting on a response. This wasn't the first time either. The other time, I never got in touch with the referral clerk so I just went to a clinic in Corpus and got the service that I needed in a prompt, professional manner. Don't expect any good things to come from a visit to this place. Not recommended as a place to waste your time and money!
Sep 16th, 2021

On a scale of 1 -10 (10 being the worst), this place is a 20!  I say the Dr. which was good but everything went downhill from there, the Dr wanted me to get some blood work done because of my age and the last time i had this done was several years ago. I agreed and was told it would be about 10-minutes before the lab tech could get to me, i waited outside her office for 35-minutes listening to her talk about her weekend experience on her cell phone, well after I told someone up front that i had to leave, things change and she said that se would get me right then, I refused and said some other time.  Now they were going to schedule me to have a sonogram done to see if I had gallstones, after two (2) weeks of me calling them to check if the procedure had been scheduled, I finally got an appointment date and time.  After having this done, I had to call them for numberous times for three (3) weeks and left numberous messages for Norma to call me back, after the third week, I get a call on my cell phone at 2:54 pm on a Friday, I missed her call but tried calling back at 2:57 Friday, but no answer, I continued to call for 32 times until 3:45 pm when I just gave up. The following Monday (5/10/2021) I called at 9:10 am and after being placed on hold for 20 minutes, I called back now upset for the lack of professionalism. I was told that Norma would call me back and I stated I needed to talk to someone else because this woman never calls back, so 10 more minutes and a lady name Laura gets on the phone and tells me that I have a cyst on my kidney, for me to make an appointment with the doctor. I informed her that I was very disappointed in this whole process and if it was not for me making all the calls, I would still be waiting for a call from them, I told her that I would find another doctor and have my results from them sent to my new doctor.  I strongly recommend that you stay away from these people and the POOR service that they provide, Doctor needs to clean house with regards to service employees, starting with Norma and working your way down.
May 9th, 2021

This clinic is not organized at all. I had to wait an hour and a half in my car before a nurse came out to me. They had to keep calling me because I was not allowed to go in because I had sick symptoms, which is very understandable. They would call and then someone hung up the phone. When I called back they had to transfer me four different times because they just kept handing the phone off to someone else. They were very adamant that I should wait by the phone the next few days and to not miss the call about my Covid test. She repeated this four times back to back. After waiting by my phone for four days I called back and they have had the results back...No one was even going to call me back! The doctor was pretty sure that I had Covid but they think everyone has Covid these days. I do not have Covid, my test was negative.
Feb 24th, 2021