American Windows & Siding

Feb 26th, 2023

We got 3 quotes and American Windows had the most competitive quote; especially, replacing our 1940s front entry.  When we ordered the windows/door back in May, Mike said that it would take 4-5 months for Pella to manufacture the windows.  The windows were completed and shipped in 4 months.  The installation team said it might take 1-2 days to install, but they were completed in single day.  They were professional and friendly (they actually let our kids into the house while we were busy on zoom call).  They carefully removed the old 1940s solid oak door and sidelights without damaging elliptical transom.  The color/style matching to existing front entry was amazing.  They cleaned up inside and outside the house and made sure all the windows were sealed properly.  They discovered that 4 of the screens were damaged, so they told us that they would replace the screens at no-cost.  I would recommend this company for anyone who is looking to replace their old windows with wooden (not vinyl) replacements.
Oct 27th, 2022

We contracted with them to install windows and insulated vinyl siding in 2016. They completed the work on time and at budget. They were very agreeable and the installation team gave us some sound advice during the installation. Since we have an old house, there were some surprises along the way, but the installation team solved them in real time and we ended up very satisfied with the job. We saw an immediate decrease in heating and cooling costs that persists to this day.Recently, some of the window casings came loose. We called them and they sent a repair crew immediately.They've been consistently easy to work with, reasonably priced, and have given us quality work. We definitely recommend them.
Sep 30th, 2022

We parked our cars in "their" parking spaces which were right next door to where we were going (all in the same parking lot.) The owner was beyond disrespectful and irate that we accidentally parked in their parking spots. Instead of asking us to move, or explaining parking was for his customers he was extremely rude and unprofessional. Just based off of that interaction and the way I was spoken to, I would not recommend this place.
Jun 3rd, 2022

We worked initially with Gary. Our project was to add a window to a previously windowless wall, and replace the one window in the room with a larger window. Working with Gary was great, and they were efficient in getting things measured. Because of the pandemic it took several weeks for the windows to come in but once they were in the efficient and very nice crew installed them quickly. After installation we discovered one of the windows was flawed. Mike came and looked at it, and very quickly ordered a replacement. We love how the room looks now- my wife says it is totally transformed. And working with American Windows was great! Service: Window installation
Feb 2nd, 2022