Extended Stay America - New Orleans - Airport - I-10

Chamber Rating

3.3 - (372 reviews)
136
65
41
38
92
Read Our 372 Reviews

Chamber Rating

3.3 - (372 reviews)
136
65
41
38
92
  • Amanda darensbourg

    Let me start and say that this is the worst place I've ever stayed. The staff except for 2 ladies is rude and have very bad attitudes just like the manager Melissa she is very dismissive and has her pics and chooses on who she is nice to. To say this is a hotel you get no service after you pay your money no towels or trash removal. I took my dirty towels and Linens downstairs to get fresh ones only for them to bring the dirty ones back to my door. Because the lady said she had to much other things to do and the time to get fresh towels is at 7am. That was it for me this is the reason for my departure No one is never at the desk always in the back and never greets you with a smile just a bad attitude. I stayed there for a month and a half only because of my circumstances. No consideration if you may need help or not. I would not recommend a dog to stay here how bad they treat people. I wish you good luck if you decide to stay at this establishment hopefully by then they have a better staff
    Apr 3rd, 2024

  • Guillermo Maravilla

    I do not recommend this hotel smell so bad I stayed 2 nights unfortunately I make a reservation for one night I paid a 100 dls deposit alteady got the refund but for the second night theyre make me again to pay another 100 dls deposit I never got back that refund never stay on that hotel
    Mar 23rd, 2024

  • Txaber Ibez Lujua

    Breakfast is not breakfast. A carafe of coffee and some muffins. Because they didn't have one, they didn't even have a dining room. We had to go back to the room to drink it and we didn't even have two chairs. American style, expensive and shabby.
    Mar 12th, 2024

  • Quantivia Dorsey

    You get cleaning service every 2weeks, they have roaches. Smell like wet dogs. Every time the people nxt door close or open they door it sound like somebody breaking in my door. Staffs are very nice tho .
    Mar 12th, 2024

  • Kevin Cachin


    Mar 8th, 2024

Read Our 372 Reviews

About
Extended Stay America - New Orleans - Airport - I-10

WoodSpring Suites is an extended stay hotel offering comfortable, well-priced suites - all with in-room kitchens. Designed for guests staying several nights, a week, or longer - our smoke-free, pet-friendly hotel offers three room layouts, free wi-fi, free parking, and 24/7 access to a guest laundry room and vending machines. WoodSpring Suites. It's Simple. Done Better.

Contact Info

  •   504-303-4765

Products

  • Hotel Rooms
  • Lodging
  • Extended Stay Hotel Rooms
  • Pet-Friendly Hotel Rooms

Brands

  • WoodSpring Suites
  • Value Place
  • WoodSpring Suites Signature

Languages

  • English

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Extended Stay America - New Orleans - Airport - I-10?

A The phone number for Extended Stay America - New Orleans - Airport - I-10 is: 504-303-4765.


Q Where is Extended Stay America - New Orleans - Airport - I-10 located?

A Extended Stay America - New Orleans - Airport - I-10 is located at 2232 Veterans Blvd, Kenner, Louisiana 70062


Q What is the internet address for Extended Stay America - New Orleans - Airport - I-10?

A The website (URL) for Extended Stay America - New Orleans - Airport - I-10 is: https://www.extendedstayamerica.com/hotels/la/new-orleans/airport-i-10?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America - New Orleans - Airport - I-10 rated?

A Extended Stay America - New Orleans - Airport - I-10 has a 3.3 Star Rating from 372 reviewers.

Related Categories

Ratings and Reviews
Extended Stay America - New Orleans - Airport - I-10

Overall Rating

Overall Rating
( 372 Reviews )
136
65
41
38
92
Write a Review

Amanda darensbourg on Google

image Let me start and say that this is the worst place I've ever stayed. The staff except for 2 ladies is rude and have very bad attitudes just like the manager Melissa she is very dismissive and has her pics and chooses on who she is nice to. To say this is a hotel you get no service after you pay your money no towels or trash removal. I took my dirty towels and Linens downstairs to get fresh ones only for them to bring the dirty ones back to my door. Because the lady said she had to much other things to do and the time to get fresh towels is at 7am. That was it for me this is the reason for my departure No one is never at the desk always in the back and never greets you with a smile just a bad attitude. I stayed there for a month and a half only because of my circumstances. No consideration if you may need help or not. I would not recommend a dog to stay here how bad they treat people. I wish you good luck if you decide to stay at this establishment hopefully by then they have a better staff

Business Response on Google Apr 4th, 2024
Dear Amanda, Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance.Sincerely,Hotel Management

Guillermo Maravilla on Google

image I do not recommend this hotel smell so bad I stayed 2 nights unfortunately I make a reservation for one night I paid a 100 dls deposit alteady got the refund but for the second night theyre make me again to pay another 100 dls deposit I never got back that refund never stay on that hotel

Business Response on Google Mar 21st, 2024
Dear Guillermo, We are disappointed we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management

Txaber Ibez Lujua on Google

image Breakfast is not breakfast. A carafe of coffee and some muffins. Because they didn't have one, they didn't even have a dining room. We had to go back to the room to drink it and we didn't even have two chairs. American style, expensive and shabby.

Business Response on Google Mar 18th, 2024
Dear Txaber, Thank you for your recent stay and your feedback. We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate team members. Hence, they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. We hope to host you again whenever you travel to New Orleans.Sincerely,Hotel Management

Quantivia Dorsey on Google

image You get cleaning service every 2weeks, they have roaches. Smell like wet dogs. Every time the people nxt door close or open they door it sound like somebody breaking in my door. Staffs are very nice tho .

Business Response on Google Mar 13th, 2024
Dear Quantivia, Thank you for choosing our hotel. We deeply apologize for the cleanliness and noise issues you experienced during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in these areas. We take your feedback seriously and will address the concerns to ensure a more pleasant experience for our guests. We appreciate your kind words about our staff and assure you that we are working diligently to improve other aspects of our service. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Management

Kevin Cachin on Google

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Overall Rating

Overall Rating
( 372 Reviews )
136
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38
92

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