Repairs Unlimited, Inc.

Services: Paint indoors, Roofing, Flooring, Water damage-related cleanup & repair, Painting, Fire damage cleanup & repair
Jun 26th, 2023

Service: Water damage-related cleanup & repair
Jan 8th, 2023

Our Project Manager, Cameron Mendez, worked with our insurance adjuster to ensure our water damaged flooring was repaired correctly. He went beyond on service such as having felt pad s for all of furniture when the movers brought everything back in and having someone clean to remove all the dust from the floors being sanded. He also did an excellent job of keeping us updated on the progress. Services: Water damage-related cleanup & repair, Repair flooring
Nov 17th, 2022

The top 3 levels of our home was destroyed in a fire on Thanksgiving morning, 2021. Chris Rains was the assigned contractor to restore our home. He and his team did an amazing job rehabbing and remodeling our home. They attended to every detail. We were most appreciative of how forthcoming he was through the process. Chris always offered clear communication about various updates and charges. We are so happy we worked with Chris at Repairs Unlimited. Services: Remodeling, Water damage-related cleanup & repair, Fire damage cleanup & repair
Sep 1st, 2022

They were referred by my insurance company for water damage. If it comes down to doing it right or taking a short cut, they take the short cut every time. Absolutely no supervision, or quality control. Even though I pointed out the subfloor damage when they did their estimate and before the work began, they did not put it on the insurance claim. I was told they would request more money from the insurance company, fix the subfloor and tear out the old flooring. I was out of town when they were doing the repairs. While I was gone, without talking with me, they decided to just put leveler down and put the new flooring on top of the old flooring. When I returned, the refrigerator was sitting out from the cabinets because now it was too tall to fit under the cabinet. When removing the trim. they were too lazy to score the trim, so there was torn paint from removing the trim all over the home. One piece of door trim was put back at an angle because they were too lazy to cut the 1/4 round to fit the door. So they just put the trim in at an angle without ever removing the originals holding the door trim from the wall. The new nail used to put in the door trim were bent over into the trim and not even covered with patch. There were holes in the wall from when they removed the trim that were not ever repaired. The trim behind the refrigerator was not even attached. I could go on and on. They have no pride in their work, no one supervises the work. I needed to replace the master bath cabinet that was damaged by the water leak, I told them I just wanted the same stock cabinet. When they could not find itafter more than a week, their solution was to just not tell me anything and wait until I called them to find out the status. After I picked out a new cabinet and told it would arrive the next week, instead of the the job foreman telling me he was going on vacation that week and to expect to hear from another person, he just did not tell me anything. No one covers when someone goes on vacation, this was the second time this happened during my project. If I had not called, I would have been waiting another week for the cabinet. They knew I was selling the place as soon as they finished. You are their only quantity control, they do not inspect any of the work. Then they sent me a bill for $5,800 dollars with no explanation, just a line item with the price. I did not owe this money this was an invoice that should have gone to the insurance. Again I had to call to get this fixed. I would never let this company set foot in a property I own.
Jun 8th, 2023