Kitchen and Flooring Design Center

Im currently In the market to buy a floor and backsplash for my kitchen. I decided to come here and check out what they have, when I arrived, no other customer was in the store. No one greeted us or asked what we were there for. There were 2 workers/ sales people there who just seemed to be uninterested in helping us and pretty much just stayed away from us. We decided to not do business here solely because of the customer service. I do not recommend.
Feb 17th, 2024

Last fall (2022), I worked with one of their designer/salesmen to add kitchen cabinets. He came and measured, even took a cabinet door with him to match color. And then I never saw him again. He wouldnt return phone calls, nothing. And no one seemed to know anything about my order but to wait. Last July, we finally went to there to pick up the door, found out that person was no longer there, they were under new management and had no idea about my cabinets. The new Designer/Manager, Debra, was such a gift that we decided to work with them one more time and she did not disappoint! She personally came out and measured! The cabinets are absolutely perfect! If youve had an issue with them in the past, please go back, youll be happy you did.
Nov 2nd, 2023

Wonderful service ,Helped me complete my job quicker than expected and great customer service.
Sep 26th, 2023

My entire home design was furnished by the The Kitchen & Flooring Design Center a few years back when I had my new home built by Ashley Homes in St Augustine, which I was extremely pleased. I decided to reach out to the Design Center this month to see if I could get the same backsplash I had in the kitchen so I could put in Laundry Room. Daynett Rodriguez was so friendly, kind and helpful. She searched her warehouses and was able to locate the same backsplash that I needed and get it shipped here in a most efficient manner. I can not say enough how great a Customer Service experience. I highly recommend "The Kitchen & Flooring Design Center for all your Kitchen, Flooring and interior Design needs. Ernie Frasier, St Augustine, Fl
Sep 17th, 2023

The driver of the box truck that's come down 17 missing one headlight was riding my behind and I was doing 45 on 17. He had to be doing the lease 50, 55, 60, driving my behind and finally got over and went past me but still shouldn't drive like that. Honestly, their license should be provoked and should higher better drivers and not speedy. Gonzales and this is at 5:40 in the morning
Oct 25th, 2022