K&W Auto Repair

Great shop! Big thanks to those guys for a warm welcome, clear communication, and timely repair. My new go-to shop for my old 08 sedan
Mar 21st, 2024

It seems like they go out of their way to help you. Their quotes are fair, and they check with you before doing repairs. When I came in most recently, they took a look and told me that my repairs might be covered under a special warranty from GM. They were right and saved me 800 dollars when they could have just said nothing and charged me. Outstanding.
Feb 18th, 2024

Jan 21st, 2024

I've never experienced an auto repair shop where the people are so courteous, so prompt and so fair. I brought my vehicle in earlier this year for a leak repair, which they fixed and asked me to bring it back in - at no cost - a few weeks later so they could double-check the work. It's been longer than a few weeks, but I brought the vehicle back this morning so they could do that check and for them to give me a thumbs up before taking the vehicle on a long road trip - a once-over I fully expected to pay for. Not only did they check the leak, they gave me a report on the vehicle with recommendations (none of them pressing) as well as the "okay" I was looking for before traveling. It's rare to have a "feel-good" experience at an auto repair shop. But at K&W, you will.
Apr 10th, 2024

Re-editing this review from a while ago. K&W did it again! Theyre booked and busy for good reasons. My car alternator was dying and it took a week to get seen. I trust their work so I waited. My appointment is for tomorrow but called today to ask if it was okay to drop my car off because of work. They happily said yes and less than an hour after I dropped off my car, they called me to say theyd do the test on my car and itd be ready in a few hours. I asked if they had time to fix my electric key because the battery died and they happily fixed it. I got my car back less from 4 hours after I dropped it off and the cost was discussed over the phone. Shes running smoothly and Im back in action. Impressed is understating how I feel. Carlos and his team are top notch! From a few years ago: They just gained a lifetime customer today. I went to have them change my license plates for me and they didn't charge me! They simply did it for me and just wished me a nice day! The guy who did it for me was kind, profession, and quick. (I wish I had asked for his name!) As a female, it's hard to tell when auto shops are ripping you off or not, making it hard to find quality places. I will definitely be coming back for any services needed! Thank you!
Apr 1st, 2024