Merc Medical Supply Co Inc

Very good service.
Feb 28th, 2024

I am a caretaker who was looking for a good medical supplier. Upon calling, I was introduced to Rosa. She was very kind and helpful. She assisted me in finding the right products for my services. I will continue to do business with Merc Medical Supply and look forward to it.
Feb 20th, 2024

DO NOT DEAL WITH THIS COMPANY!! BELIVE ALL THE NEGATIVE REVIEWS DONT FALL FOR THE FAKE GOOD REVIEWS!!!! 1 STAR CAUSE I HAD TO. This company has the most unprofessional staff and the customer service is no where to be found. They promised to deliver oxygen between 6pm and 7pm we were there waiting since 5:30pm to 7:45pm we reached out to the company and they told us they would have the driver call or text us. another 45 mins pass by nobody has called us or text us. So we call back and Finally!!! somebody finds out that the oxygen was delivered and left with security guard. Now the oxygen machine is missing parts and their response is come pick it up yourself or pay $15.00 for Delivery. All this mix up was caused by the negligence and disregard for the elderly people they deal with. Now they want to make us pay for their mistake and negligence. The invoice was marked as if they had set up and made sure it was working properly they also checked off that they showed us how to operate and clean the equipment That was a lie. Unless they showed the security guard I asked he Said they didn't. I hope one day when they need it they get the same service they been putting out.
Jan 18th, 2024

Dec 25th, 2023

I spoke to Rosa today and just dont understand why people have to be so rude over nothing. If your that miserable in your job or you arent able to separate your home life when you come to work to have attitudes with customers for no apparent reason at all then maybe you shouldnt be in a field where you need to speak to people and provide a service. And Christmas is in 2 days..on top of it where is your spirit Rosa ???!!! SMH.
Dec 16th, 2023