Cancun Apartments

Jan 28th, 2019

Oct 27th, 2018

Oct 23rd, 2018

(Translated by Google) It is quite a fake that complex I went to rent and they showed me a whole beautiful world with the model they have, they never showed me the original to rent them and they told me nice things like that everything would be new, the stove and refrigerator and even the floor. ... we are repairing everything and it is a good place to live in addition we have the best schools .... it is false all the school assigned to the place is at 2% out of 10 And apart from that the whole complex is rotten, I went with my husband yesterday to see the place that we were going to move in a few days and we were speechless they are barely painting inside, the ceiling leaking and mold, the floor is opening, doors forced and damaged, windows broken, and to enter the complex you must do it carefully because the street is full of holes the size of the city .... thank God I only paid to set aside and I have not signed a contract and I could see the reality .... I feel scammed apart from not wanting to return my money. ..cannot play with the need and the security of na die I'm upset because I work hard to earn $ 72 a day to pay for something at least decent and see that it is useless and that my children are in danger ... that place must be closed ... it hurts to see my money lost and that they cheated on me but it consoles me that I did not sign a contract and I will be safe outside that complex with my family ... And don't even bother to call the office I already did and they tell me that I already lost my deposit (Original) Es toda una falsa ese complejo fui a rentar y me mostraron todo un mundo hermoso con el modelo que tienen,nunca me enseñaron el original para que les rentara y me decían cosas bonitas como que todo sería nuevo la estufa y nevera y hasta el piso...estamos reparando todo y es buen lugar para vivir además tenemos las mejores escuelas....es falso todo la escuela asignada al lugar está en 2% de de 10 Y aparte todo el complejo está podrido,fui con mi esposo ayer para ver el lugar que nos íbamos a mudar en unos días y nos quedamos sin palabras apenas están pintando adentro,el techo con filtraciones y moho,el piso se está abriendo,puertas forzadas y dañadas,ventanas rotas,y para entrar al complejo debes hacerlo con cuidado porque la calle está llena de huecos del tamaño de la ciudad....gracias a Dios sólo pague por apartar y no he firmado contrato y pude ver la realidad....me siento estafada aparte de que no me quiren regresar mi dinero...no se puede jugar con la necesidad y la seguridad de nadie estoy molesta porquw trabajo duro para ganarme 72 dólares por día para pagar por algo por lo menos decente y ver que no sirve nada y que mis hijos corran peligro...ese lugar debe estar cerrado...me duele a ver perdido mi dinero y que me engañaran pero me consuela que no firme contrato y estaré segura fuera de ese complejo junto a mi familia...Y ni se molesten en llamar a la oficina ya lo hice y me dicen que ya perdí mi depósito
Sep 16th, 2019

Moved in October 1st -Leaks / filthy water -Mold and mildew -Rats/Gnats -Broken window -No Air upstairs -No Hot water As of now I have personally taken the following measures(management is aware of these actions): -Reports to the city of Houston -Report to Texas Attorney General -Report to Emily Akin for further investigation Given the extreme conditions, lack of action, and truly toxic environment I do not feel this apartment is safe for my children and I. The mold has triggered an asthmatic response in my young daughter and she was in ER over weekend as a result. Further, I have a special needs child who suffers from bronchitis and the conditions are exasperating his health issues. I am attempting to open this line of communication with the owners since I have exhausted all avenues with on site management. Please contact me so the matter can be addressed. Respectfully, Ruby (Renter since October 2018)
Feb 27th, 2019