Tony's Salon

In an ideal scenario, the interaction at the salon should have been smoother. The employee's initial greeting was prompt but lacked clarity regarding my needs. Instead of assuming an appointment, it would have been better to ask if I had one or needed assistance. In which I didnt therefore letting me know of the wait time, or fully committed to servicing me after I sat down on the salon chair. However, in reality, the exchange was more disjointed. The employee's greeting was friendly, but the subsequent instruction for me to wash my own hair was unexpected and somewhat abrupt. Despite complying with the request, I was later informed by the same employee to return later or schedule an appointment due to the arrival of another customer. This inconsistency in communication left me feeling uncertain and inconvenienced. Overall, the experience fell short of providing the expected level of customer service and clarity. Multiple attempts were made to make an appointment over the phone earlier that day to avoid this without any answer.
Mar 25th, 2024

It was a quiet atmosphere, my stylist, Hannah was great. She cut my hair exactly as I requested. Prices are very good.
Mar 14th, 2024

Great service and prices. I have difficult and sensitive hair, but his group knows what they are doing!
Mar 13th, 2024

Anne did an amazing job. I love my haircut and color!
Mar 11th, 2024

Mar 8th, 2024