Houston Methodist Academic Medicine Associates
-
6550 Fannin Street
, Suite 1101
Houston, TX 77030 - (713) 790-3333
Hours
Chamber Rating
-
Arianna E. Soto (Ari)
Let's start with the nurses Xuxa and Viviana- ABSOLUTELY LOVE THESE LADIES. Dr.Matus is hands down AMAZING! The 1 star is for the "GOD FORBID" you get the answering service. They are horrible!! As I'm trying to leave a message for the office. I ended up speaking with Katrina today with the answering service and got a lecture of hospital protocol. Excuse me, but i'm not calling the hospital, I am calling to leave a message for the Dr. Needless to say she refused to take my message and hung up on me. My mom had to walk back across the hospital to the dr office to speak to someone. Again, this review is solely based on the experience with the answering service. My mom called for 2 weeks straight to get an appoinment for my dad and never recieved a call back after leaving messages with the answering service. UPDATE 09/28/2021: Fast forward to today: dad is admitted in the hospital. I feel like his current situation could have been treated/ caught sooner had the answering service done their job and relayed the message instead of trying to "school" the caller of hospital protocol. i personnaly do not feel that an answering service is in the position to triage a call if they do not have access to a patients chart.
Oct 2nd, 2021 -
Kate Carpenter
Dec 20th, 2014
About
Houston Methodist Academic Medicine Associates
If youve possibly been exposed to the coronavirus (COVID-19) and are experiencing symptoms, we recommend that your first contact with a health care provider be through telemedicine. Houston Methodist Virtual Urgent Care is available 24/7- no appointment necessary. Or, if youre planning an in-person visit, please call ahead to inform your healthcare provider.
Contact Info
- (713) 790-3333
Questions & Answers
Q What is the phone number for Houston Methodist Academic Medicine Associates?
A The phone number for Houston Methodist Academic Medicine Associates is: (713) 790-3333.
Q Where is Houston Methodist Academic Medicine Associates located?
A Houston Methodist Academic Medicine Associates is located at 6550 Fannin Street, Suite 1101, Houston, TX 77030
Q What is the internet address for Houston Methodist Academic Medicine Associates?
A The website (URL) for Houston Methodist Academic Medicine Associates is: https://www.houstonmethodist.org/spg/internal-medicine/mama/?y_source=1_MTI5MTE0MzYtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q How big is Houston Methodist Academic Medicine Associates?
A Houston Methodist Academic Medicine Associates employs approximately 20+ people.
Q What days are Houston Methodist Academic Medicine Associates open?
A Houston Methodist Academic Medicine Associates is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Q How is Houston Methodist Academic Medicine Associates rated?
A Houston Methodist Academic Medicine Associates has a 3.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
Houston Methodist Academic Medicine Associates
Overall Rating
Overall Rating
( 2 Reviews )Arianna E. Soto (Ari) on Google
Let's start with the nurses Xuxa and Viviana- ABSOLUTELY LOVE THESE LADIES. Dr.Matus is hands down AMAZING! The 1 star is for the "GOD FORBID" you get the answering service. They are horrible!! As I'm trying to leave a message for the office. I ended up speaking with Katrina today with the answering service and got a lecture of hospital protocol. Excuse me, but i'm not calling the hospital, I am calling to leave a message for the Dr. Needless to say she refused to take my message and hung up on me. My mom had to walk back across the hospital to the dr office to speak to someone. Again, this review is solely based on the experience with the answering service. My mom called for 2 weeks straight to get an appoinment for my dad and never recieved a call back after leaving messages with the answering service.
UPDATE 09/28/2021:
Fast forward to today: dad is admitted in the hospital. I feel like his current situation could have been treated/ caught sooner had the answering service done their job and relayed the message instead of trying to "school" the caller of hospital protocol. i personnaly do not feel that an answering service is in the position to triage a call if they do not have access to a patients chart.
Kate Carpenter on Google
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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