Colorado Federal Savings Bank

Excellent customer service. Online, over the phone. Savings account open was referred online but customer service reviewed and resolved everything the next morning no fuss. An exceptional customer service, very knowledgeable and helpful team.
Jan 17th, 2024

The customer service has been fast, easy and simple.
Jun 1st, 2019

I have no complaints. I have always found this bank to be excellent regarding communication via phone and email. A live person answers the phone immediately during business hours, and emails are returned very quickly. I had a money market account there for 9 years, and when their interest rates became too uncompetitive, I finally closed that account. When their CD rates recently became higher than other banks, I was happy to open a new account with them again. To the other reviewer on here - I see no indication that you ever tried to communicate with them regarding your inactivity notices. Colorado law: "presumed abandoned unless the owner, within five years, has: ... (b) Communicated in writing with the banking or financial organization concerning the property". That's all you had to do! Seems like somebody would be more proactive when dealing with their own money and you just shrugged it off, but whatever. Your experience does not warrant a one-star review for this bank. They have to follow the law.
Mar 28th, 2019

All I had was a CD and every year the bank would deactivate my account because there was no activity. This would stop me from logging in. This year they threatened to send my funds to the state of Colorado as my account had not been active for three or more years. I guess the emails they sent me and the 1099's they sent me were not considered activity. Now I am told that I have to have a form signed and notarized to have access to my funds. I thought having an online account would be easier it has been very irritating and more time consuming than walking to my nearest bank. Sorry I ever opened the account.
Sep 6th, 2018